Property Manager

Property Manager, May Building - Pittsburgh, PA
General Statement of Duties: Works independently to manage and resolve all site management related issues. This individual should be familiar with housing management, budgeting, housing agency regulations related terminology and have a commitment to community building. Further, this individual must have the demonstrated capacity to work as an active member of a team comprised of on-site and off-site human service providers as well as an active resident community, to participate in joint decision-making processes and to balance competing objectives.
Supervision Received: Reports to Regional Vice President.
Supervision Exercised: Manages direct reports as assigned.
FLSA: Exempt
Essential Functions of the Position: (Any one position may not include all of the duties listed, nor do the listed examples include all duties that may be found in positions of this class).
• Develops, monitors and oversees all site management related programs, policies, plans, rules, regulations, contracts and agreements in accordance with corporate policies.
• Manages financial operations of the site following company and government agency rules, regulations and guidelines.
• Prepares annual operating budget; monitors and performs budget projections.
• Prepares 5 and 20-year capital needs studies.
• Ensures agency regulation compliance and deadlines for documentation.
• Prepares all reports, including monthly management, weekly marketing, delinquency/ occupancy, bad debt write-off, and expense reports.
• Reconciles reports to General Ledger and approves vendor invoices and cash receipt batches.
• Monitors energy/utility consumption.
• Authorizes inventory and maintenance purchases.
• Monitors turnovers and major replacements.
• Special projects as assigned by Regional Vice President.
• Maintain service agreements and current certificates of insurance from vendors.
• Represents Beacon Communities to the public and collaboratively develops a partnership with local public officials, local businesses and agencies.
• Meets with Resident Services Coordinator to establish property work plans and develop course of action.
• Responds to questions and complaints from the public.
• Manages the rental program utilizing forms, documents, and computer programs following company, HUD, and LIHTC, and/or Public Housing guidelines to assure eligibility for continued occupancy.
• Oversees the Administration of the ADA/Section 504 reasonable accommodation policy.
• Oversees leasing process, income certifications/recertifications, and approves agency billing.
• Oversees move-ins/outs, security deposits, transfers, rent changes and Guest Card input into Yardi.
• Oversees or handles evictions when appropriate
• Oversees building, grounds maintenance and security of property and follows company and HUD rules, regulations and guidelines to ensure grounds and units are properly maintained.
• Monitors and ensures execution of all aspects of site safety, accident and insurance reporting and emergency and media training.
• Oversees service orders in Yardi.
• Fosters a positive, active and collaborative relationship with residents and coordinates residents’ services for units.
• Conducts resident meetings.
• Responds to questions and complaints from residents.
• Assists with new resident orientation.
• Investigates complaints, disturbances, violations. Resolves problems.
• Manages staff and oversees hiring, termination, status changes and performance management decisions.
• Conducts performance and compensation appraisals.
• Sets standards for work performance and communicates standards to employees.
• Performs site inspections to update files for continued housing occupancy following company, HUD, and LIHTC rules and regulations, policies and procedures.
• Handles all aspects of site and unit inspections.
• Interacts with housing and human service agency personnel.
• Oversees or conducts and coordinates all marketing activities to promote the property.
• Markets units to prospects, guests, etc.
• Completes market surveys.
• Conducts all resident retention events and activities.
• Conducts outreach to local businesses and organizations to promote the property.
Minimum Qualifications:
Education: Bachelor’s degree in related field (Business Administration, Real Estate or Public Administration preferable), or equivalent knowledge or experience.
Experience: Three years of related work experience. CPHM (Certified Public Housing Manager), LIHTC (Low Income Housing Tax Credit ) or CPM (Certified Property Manager) certification preferable. Experience as a manager or assistant manager of a public or private apartment/condo c