Sr. Manager, Revenue Operations and Planning

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

FreeWheel, a Comcast Company, is looking for a strategic leader for our expanding Revenue Operations and Planning function. The Senior Manager, Revenue Operations and Planning will be a data-driven leader, responsible for all aspects of the existing Revenue Operations function and new/expanded functions we plan to take on in 2025. In addition, this leader will oversee our planning functions (including both recurring/seasonal workstreams and ongoing revenue initiative planning/tracking). This will be a high visibility role working with various internal customers including FreeWheel’s senior leadership team, and will report to the Executive Director, Revenue Optimization. The ideal candidate will have experience working in a fast-paced environment and collaborating with cross-functional teams to achieve revenue goals.

Job Description

Core Responsibilities

• Lead all planning, forecasting, and pacing to budget goal for the FreeWheel revenue team, including:
  • Bottoms up revenue planning by client and product / revenue stream (working in close partnership with sales and finance) for budgeting and allocations
  • Ongoing reporting of pacing and sales forecast, including regular reviews with internal customers and revenue gap closure planning
  • Manage the sales pipeline, working with sales managers to drive opportunities to close, including: new business, upsells, renewals, activations
  • Support sellers and sales managers with self-service pacing dashboards to track revenue performance by account and book of business
• Lead all revenue planning including both recurring/seasonal workstreams and ongoing revenue initiative planning/tracking:
  • Bottoms up revenue planning to inform company budget and path to achieve budget in the upcoming year
  • Definition and implementation of sales compensation and incentive plans tied to company goals, working closely with finance, sales and human resource specialists
  • Definition and administration of sales quotas and MBOs for each team as required per the defined compensation plans
  • Planning, tracking, and oversight of revenue growth initiatives to support current year budget + long-term growth
• Define, implement, and manage customer relationship management (CRM) standards and sales process governance for the revenue team, including:
  • Own, define, and enforce key sales processes to ensure consistency, efficiency, and effectiveness across the entire revenue team
  • Ensure CRM system is configured and optimized to support the revenue team’s goals and that key inputs are maintained and up to date
  • Provide ongoing training and support to the revenue team to ensure effective use of CRM and related tools
  • Establish and track sales opportunity success criteria and KPIs to help sales managers improve results (e.g., accelerating time to close)

Requirements:

• Bachelor's degree in Business Administration, Economics, Finance or a related field
• 8+ years of experience in revenue operations, sales, or related field
• Self-motivated, execution-focused mindset with a high degree of urgency to help the business drive towards and exceed its revenue goals
• Strong analytical skills including proficiency with Excel (Looker experience also preferred), with the ability to identify and articulate key business trends and insights
• Excellent communication and collaboration skills, with the ability to lead effective meetings and presentations with sales and senior leadership as needed
• Expert proficiency with SalesForce customer relationship management software and its associated workflow and reporting capabilities (e.g., SalesForce power user)
• Team-player with cross-functional team experience and ability to provide excellent service to internal customers - including sales, finance, services, and operations

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.