Job Title:

Application Development Engineer-Personal Care

Summary:

Are you passionate about innovation and customer success? As an Application Development Engineer in Personal Care, you'll leverage your technical expertise to drive growth and bring cutting-edge solutions to market. In this dynamic role, you'll:

• Lead Innovation: Shape the future of Personal Care by developing and optimizing new products and applications.
• Build Strong Relationships: Connect with customers to understand their needs, ensuring our solutions align perfectly with their goals.
• Deliver Excellence: Provide top-tier technical support and solutions that set us apart in the industry.

Join us and be at the forefront of transforming Personal Care with your technical acumen and customer-focused approach!

Responsibilities Include:

• Development of new formulations demonstrating the performance benefits of Momentive’s product portfolio based on a strong understanding of the industry customer needs and end use applications.

• Understanding of competitive technologies, ability to identify alternatives to existing competitive grades.

• Independently plan and execute laboratory work in support of customer requests, new product launches, quality complaints and assessment of competitive materials as assigned.

• Create the instructions/guidelines with the response on main customers’ technical questions and issues.

• Maintain and promote a safe laboratory environment in accordance with applicable quality standards.

• Work closely with marketing, sales, technology and other teams to identify new business opportunities to drive growth for the business.

• Active participation in the calls and meetings, providing valuable feedback on Momentive colleagues requests.

• Share the information regarding local markets update, customers’ success stories, new benefits and performance of Momentive or competitive products.

• Provide support to the ADE team members searching for the information to respond customers’ issues.

• Independently provide professional customer support related to the use of new and existing products: presenting technologies, answering questions, troubleshooting, translating customer needs, and providing technical and marketing recommendations.

• Arrange regular distributors/customers/new employees’ trainings.

• Create promotional literature and other tools (flyers/new presentations/videos) to support distribution teams.

• Have the ability to develop close relations with customers/distributors.

• Be an active participant of exhibitions/seminars/other events and represent MPM in public platforms when needed.

• Help with organization and samples preparation for those activities.

• Good understanding of Market trends and the ability to use this knowledge while talking with external and internal customers in exhibitions/seminars/trade shows.

• Completes other duties as assigned

Travel:

• Willingness to travel at least 50%

Qualifications:

The following are required for the role

• Bachelor's in either Chemistry, Chemical Engineering, Biotechnology or other related Science Degree

• 5+ years of experience in Personal Care industry within any of these roles: Application Development, and/or Product Development and/or Technical Service role

• Familiarity with the use and application of common raw materials used in desired industry.

• Comfortable and well-versed presenting in front of customers and face to face customer meetings

• Excellent oral and written communication skills

• Have the ability to independently perform or coordinate any required analytical testing, interpret results and draw conclusions for review with scientists and engineers      

• Demonstrated ability to prioritize and handle multiple projects simultaneously. 

• Experience working in a cross-functional team environment with strong customer focus.

• Problem solving skills

• Proficiency in Microsoft office    

• Ability to lead projects with minimal supervision.        

The following are preferred for this role:    

• Demonstrated skill in formulation of industry product forms

• Able to effectively communicate results clearly and precisely and document conclusions and recommendations including authorshi