Contract Account Executive

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Contract Account Executives are motivated and driven individuals that values goal achievement. Seek out and attract building owners and consultants by marketing and cold calling. Work cross functionally to engineer an ideal solutions for executive level clientele to deliver sales, solutions and technology.
The sales process includes contract negotiations and partnership with our paralegal team to work through complex contract language. Negotiations will require a keen eye for fiscal responsibility which will balance business benefit (ROI), business growth, and competitive stance.
After signature post sale partnership to operationalize and implement the contractual deal points to ensure an end to end customer experience.

Job Description

Core Responsibilities

Identifies opportunities, introduces and sells advanced technology products and services to new and existing MDU clients. Effectively manages sales funnel, sales opportunities, and sales forecasts for accuracy.

Establishes consultative relationship with client(s) to understand their needs in order to provide proposals with solutions that will help owners realize their goals utilizing a solution selling strategy.
Presents company services to new and existing customers so they are aware of the company’s full suite of services. Develops and provides consultations, presentations and bulk and retail proposals using our services to differentiate us from the competition. Services include but are not limited to, WiFi Ready, Managed WiFi, Smart Communities and IPTV.
Builds and maintains strong, long term relationships with owners, developers, property managers and university officials.
Develops and maintains effective working relationships with internal cross-functional partners.
Ensures a positive customer experience by facilitating smooth customer transitions between internal partners during onboarding.
Manages defined territory to include development of local business partnerships and organizational affiliations and local enhancement of company’s positioning and brand. Makes presentations to managers and developers and attends meetings and social functions to maintain a high level of visibility for the company.
Notifies senior leadership of changes to market dynamics and the competitive landscape.
Provides exemplary customer service in order to build and maintain strong relationships between customers and the company. Follows up on all leads, inquiries and messages and works with cross-functional partners to resolve issues in a timely manner and provide an exceptional customer experience.
Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, Attorneys, Building Managers, Developers, Government Officials, etc.
Builds strong business cases supported with accurate financial modeling, documentation and appropriately negotiated legal agreements.
Reviews assigned territory to ensure all customers are contacted on a prescribed, periodic basis.
Assists in the preparation of project status reports and maintains accurate sales/service records and customer activity records.
Achieves and exceeds monthly/quarterly/annual assigned sales and business quality objectives.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of wo