Senior Manager, Talent Acquisition Operations & Enablement

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

A Brief Overview
The Senior Manager, Talent Acquisition (TA) Operations is responsible for driving operational excellence across the recruiting organization. This role oversees recruiting operations, enablement, technology management, and data-driven insights to ensure the TA team delivers consistent, efficient, and high-quality experience for both candidates and hiring managers. The Senior Manager partners closely with TA leadership, HR, and business stakeholders to streamline processes, implement innovative solutions, and align recruiting operations with enterprise objectives.

What you will do

• Lead and manage the TA Operations function, ensuring smooth execution of all recruiting processes and programs.
• Own and optimize all recruiting tools, systems, and technologies (ATS, CRM, sourcing tools, analytics platforms, etc.) to drive recruiter efficiency and improve candidate experience.
• Develop analytics to monitor and report on key performance indicators (KPIs) that measure recruiting effectiveness, efficiency, and quality of hire.
• Oversee and coach the Sourcing and TA Coordinator teams to ensure operational alignment and delivery excellence.
• Design and maintain recruiting dashboards and analytics to provide visibility into team performance, pipeline health, and hiring trends.
• Manage relationships with RPO providers, external vendors, and technology partners to ensure service-level and performance alignment.
• Implement and maintain process documentation, training, and enablement materials to ensure consistent execution across the TA organization.
• Drive continuous improvement initiatives to streamline workflows, reduce time-to-fill, and enhance recruiter and hiring manager satisfaction.
• Ensure compliance with all legal, regulatory, and organizational hiring requirements and audit readiness across all TA processes.
• As a manager, fosters a learning culture within the team focused on coaching, regular feedback, accountability, and development that energizes colleagues.
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• Bachelor's Degree or equivalent combination of education and experience required

Experience Qualifications

• Typically 8+ years of TA operations/enablement or HR Operations preferred
• Typically 3+ years leading a recruiting team (i.e., sourcers, coordinators) preferred

Skills and Abilities

• Proven success leading TA Operations or Enablement teams in a complex, matrixed environment.
• Strong experience managing ATS, CRM, and sourcing technologies (e.g., Oracle, iCIMS, Eightfold, Accurate, etc.).
• Demonstrated ability to analyze recruiting metrics and translate insights into actionable strategies.
• Experience managing or partnering with RPOs and external recruiting vendors.
• Uses analytics and KPIs to inform strategy, improve performance, and influence executive decisions.
• Clearly communicates complex ideas and drives alignment across diverse stakeholders.
• Global experience in working with recruiting teams in different geographies.
• Clearly communicates complex ideas and drives alignment across diverse stakeholders.
• Proficient in Microsoft Office Suite/Of