Server Assistant - InterContinental Boston

Do You See Yourself as a Server Assistant?

Begin Your Next Chapter at InterContinental® Boston — Where Every Detail Creates a Lasting Impression.

At IHG Hotels & Resorts, we believe hospitality is an art—and every team member brings their unique creativity, care, and spirit to the canvas. Whether you're drawn to the rhythm of fine dining or the joy of creating seamless guest experiences, we invite you to be part of something exceptional. We’re looking for individuals who take pride in precision, celebrate service, and thrive in a refined, collaborative environment.

Hotel Overview

For over 70 years, the InterContinental® brand has defined worldly sophistication and timeless elegance. As a flagship property, InterContinental® Boston continues that tradition. Proudly rated Forbes Recommended, AAA Four Diamond, and named one of the Best Hotels in the World by Condé Nast Traveler, our hotel is a beacon of luxury on Boston’s historic waterfront.

We offer 424 beautifully appointed guestrooms, stunning skyline and harbor views, a full-service spa and wellness club, premier event space, and a variety of globally inspired dining experiences. We invite passionate professionals to help us write the next chapter in our legacy of excellence.

Position Overview

As a Server Assistant, you play an essential supporting role in our Food & Beverage operation. You are the unseen elegance behind every polished table setting, the extra pair of hands that ensures service flows effortlessly, and a key contributor to the refined ambiance our guests expect. With poise and presence, you’ll help create memorable, elevated dining experiences—while upholding the highest service standards.

Key Responsibilities

• Reset and maintain tables with speed, grace, and precision between seatings
• Assist servers with timely delivery of food and beverages to guest tables
• Ensure dining spaces remain pristine, including floors, chairs, windows, and surfaces
• Stock and replenish service stations with napkins, silverware, condiments, and other essentials
• Support the flow of service by filling water glasses and serving non-alcoholic beverages
• Maintain organization and sanitation standards in back-of-house service areas
• Transport and separate used china, glassware, and flatware for cleaning
• Participate in daily briefings and service training to uphold Forbes-level service standards
• Collaborate with the culinary, bar, and stewarding teams to ensure smooth service delivery
• Perform additional duties as assigned by leadership to support dining operations
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Ideal Candidate Profile

Required Skills & Experience

• Prior experience in a fine dining or luxury hospitality setting is strongly preferred
• Strong attention to detail and a collaborative, service-focused mindset
• Fluent in English; additional languages are a plus
• Ability to lift and carry up to 50 lbs, and stand or walk for extended periods
• Comfortable bending, kneeling, and handling hot or heavy trays
• Availability to work evenings, weekends, and holidays based on business needs

Physical Requirements

• Frequent standing and walking in high-paced environments
• Repetitive lifting, bending, stooping, and carrying
• Manual handling of glassware, plates, linens, and trays
• Strong verbal communication and listening skills
• Poised and polished under pressure in both guest-facing and team-facing roles

What We Offer

At InterContinental Boston, we understand that our team members are the foundation of our legacy. That’s why we offer a competitive compensation and benefits package designed for your success and well-being:

• Hourly Rate: $21.10
• Medical, dental, vision, life, and disability insurance
• Matching 401(k) plan
• Paid vacation, holidays, and wellness days
• Complimentary dry cleaning and staff meals
• IHG Employee Room Benefit Program with worldwide hotel discounts
• Access to exclusive perks and discounts
• A polished, inclusive, and growth-focused workplace
• Most importantly — the Room to Be Yourself and Grow with Purpose

Ready to Support Something Exceptional?

We invite you to bring your dedication, charm, and teamwork to one of Boston’s most prestigious hospitality environments. Join us in delivering excellence—one table