Senior Analyst, Stars Regional Operations

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Role Description

At Oak Street, Population Health drives both our clinical and economic model and is focused on delivering high-quality, cost-effective care. The Analyst, Stars Analytics role reports to the Senior Manager of Population Health and is responsible for supporting Stars and patient engagement efforts.

The ideal candidate is a self-starter, enjoys solving challenging problems, uses data to drive insights, and excels in a fast-paced environment. This role requires cross-team collaboration within Population Health and other corporate teams (e.g., Managed Care Operations, Business Intelligence, Clinical Operations, etc.), partnership with clinical and operational field leaders, and regular communication with senior leadership.

Core Responsibilities:

Under direction of Sr Manager and in partnership with range of critical stakeholders, including field and executive leaders:

• Business Analytics: Work closely with our business analysts to derive key insights on Oak Street’s quality performance; identify opportunities to drive results and ensure Oak Street is pacing well towards end-of-year performance targets. 

• Stakeholder Management: Collaborate with cross-functional teams, including Clinical Operations, Product, Data, and other Population Health leaders, to drive Oak Street’s overall quality improvement efforts.

• Change Management: Anticipate change within the Stars program, and its impact on our care teams, patients, and key stakeholders; develop appropriate strategies to minimize disruption.

• Communication: Strong verbal and written communication skills to convey updates to field leaders, care teams, and leadership, including status reports, dashboards, and presentations to all stakeholders.

• Other duties as assigned.

What we’re looking for

• 2+ years of consulting, business analytics, and/or other applicable experience in healthcare 

• Analytical and data savvy 

  • Highly proficient with Microsoft Excel, experience working with large datasets 

  • Experience/proficiency in SQL is a plus  

  • Ability to succinctly summarize and synthesize large amounts of information

  • Detail-oriented with excellent problem-solving abilities

• Strong relationship-building skills to foster collaboration with key stakeholders

• Strong written and verbal communication skills; highly proficient with Microsoft PowerPoint

• Strong interpersonal skills that support effective stakeholder engagement

• Someone who is a self-starter

  • Ability to work independently and manage multiple projects simultaneously

  • Strong accountability and discipline against timelines and deliverables

  • Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product

  • Quick learner and someone who is comfortable with a high level of ambiguity

• Bachelor degree required

• US work authorization

• Someone who embodies being “Oaky”

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position