Fraud Analyst (Belgrade)

<p><strong>REIMAGINE TRUST</strong></p> <p>Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.</p> <p>Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming and more, by reducing fraud and transforming human interactions with data, products, and services.</p> <p>We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!</p><p>Incode is looking for Fraud Analyst!<br/><br/>Working as part of a small team, you have the potential to significantly impact the business. You will have direct access to colleagues at all levels of the organization, and you will embrace the opportunity to add value in this role that offers significant breadth and opportunity for development as our company grows. <br/><br/><br/><strong>Responsibilities:</strong></p> <ul> <li>Working with the engineering, machine learning, product and operations team to develop and deliver robust fraud mitigation supporting the growth of Incode</li> <li>Perform qualitative and quantitative analysis on fraud risk trends to identify new fraud patterns, and work together with the engineering and operations team to define and evaluate potential solutions</li> <li>To analyze the profiles of fraudsters and the trends of fraud</li> <li>Have a proactive approach and develop solutions to reduce the risk of fraud and financial losses for the customers</li> <li>Solve complex problems and address challenging questions through data-driven approaches having the customer first approach</li> <li>Recommend policies related to fraud prevention and ensure the upmost quality of the tasks/services provided</li> <li>Analyze fraudulent account behaviours to determine the root cause and perform analysis on customers of Incode to identify potential fraudulent rings</li> <li>Work closely with CS to adjust severity levels, modules, models and thresholds to reduce FPs and comply with contracts</li> </ul> <p><br/><strong>Requirements:</strong></p> <ul> <li>Excellent analytical, interpretative and attention to detail</li> <li>Strong academic background in technology, engineering or business</li> <li>Knowledge of Microsoft excel and its functions</li> <li>Work with a proactive approach to stay ahead of the fraud trends</li> <li>Demonstrated critical thinking, collaboration, and time management skills</li> <li>Experience with using SQL (Preferred)</li> <li>Ability to work cross-functionally across multiple teams (Product, engineering, machine learning, operations) on a global level to ensure execution of fraud policies</li> <li>Excellent presentation and communication skills in English</li> </ul><p><strong>8 Aspects of our Culture:</strong></p> <ul> <li>Values are what we value</li> <li>High performance</li> <li>Freedom &amp; responsibility</li> <li>Context, not control</li> <li>Highly aligned, loosely coupled</li> <li>Continuous Feedback</li> <li>Pay Top of Market</li> <li>Promotions &amp; Development</li> <li>Learn more about <a href="https://incode.com/life-at-incode/"><strong>Life at Incode</strong></a><strong><u>!</u></strong></li> </ul> <p><strong>Benefits &amp; Perks:</strong></p> <ul> <li>Meaningful Equity</li> <li>Flexible Working Hours &amp; Workplace</li> <li>Open Vacation Policy</li> <li>Wellness Program</li> <li>International Travel Opportunities</li> <li>Additional benefit package according to location (401k, medical insurance, etc.)</li> </ul> <p> </p> <p> </p> <p><strong>Equal Opportunities:</strong></p> <p>Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team and are always on the lookout for talented, passionate people from all backgrounds and walks of life.</p> <p><strong>Applicant Data Privacy:</strong></p> <p>We will only use your personal information in connection with Incode’s application, recruitment, and hiring processes.</p>