Sr. Communications Consultant
T. Rowe PriceAbout the role
At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.
We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.
Join us for the opportunity to grow and make a difference in ways that matter to you.
Role Summary
Develops customized communications plans and implements strategies to market and communicate T. Rowe Price's products, services and/or client features to drive engagement and value-realization. Plan size, project scope, or client impact are typically moderate/complex in scale. Accountable for overall satisfaction, retention, and development in the areas of client marketing and communication. Deepens relationships by understanding the clients' needs and delivering relevant communications solutions as a differentiated service.
Responsibilities
- Accountable for the overall client communications and participant experience for an assigned group of large plans or for an assigned list of client firms. Focus is on ensuring satisfaction with the client experience with a goal of client retention. Partners with relationship managers to understand needs of each client and demonstrates a strong understanding of client needs, plan health, and overall plan or client firm-level data to influence solutions adopt proposed strategies.
- Develops and leads a participant communications engagement strategy with large clients that is clear, consistent, and educational and drives action in line with the client's business goals. Maintains the plan throughout the project and adjusts accordingly based on client feedback and timing. May introduce new and innovative project process/implementation methods to support client needs.
- Leads communications presentations to client boards or investment committees. Utilizes client firm or plan and participant data to translate trends into strategies and solutions that are aligned with the client’s business goals. Strategies may be tailored to specific client needs and are also in alignment with T. Rowe Price best practices with a goal of strengthening participant engagement.
- Leads the development of customized marketing and communication materials for large plans. This includes working with internal and external contacts and partners (creative resources, participant experience team, social media vendor) to project manage the work and ensure the execution is in line with the plan laid out. Presents custom concepts and strategies to the client and engages in an iterative review process to finalize campaign materials.
Qualifications
Required:
- Bachelor's degree or the equivalent combination of education and relevant experience AND
- 5+ years of total relevant work experience
Preferred:
- Retirement industry knowledge.
- Previous retirement communications support or related marketing experience.
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for full time remote work.
Base Salary Ranges
Please review the job posting for the location of this specific opportunity.
$79,500.00 - $136,000.00 for the location of: Maryland, Colorado, Washington and remote workers$87,500.00 - $149,000.00 for t
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