Senior Project Manager

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

About the team 

The Partnerships team is a high-achieving group of individual contributors and managers who collectively work to acquire, optimize, upsell and retain the ClassPass Partner network. Our primary focus is growing and maintaining the strong supply network that yields optimized return on investment in terms of ClassPass subscriber acquisition, retention and life-time value.

About the right team member

The Senior Project Manager directly contributes to the overall efficiency of the ClassPass Field and Inside sales teams by creating, driving and evaluating impactful projects designed to optimize sales outcomes. This role collaborates closely with senior leadership, front-line managers and individual contributors to identify new opportunities focusing on increasing efficiency and the return on investment of the sales team. This person defines the scope and prioritization of various projects within their roadmap and is responsible for driving action from themselves as well as cross-functional stakeholders in order to achieve project objectives.   

About the role

• Manage a portfolio of complex initiatives that may span multiple lines of the sales go-to-market motion 

• Full project life cycle ownership: successful project delivery will include full implementation and evaluation from initiation to deployment, and beyond, for one major or several minor initiatives simultaneously 

• Effectively collaborate with and marshal cross-functional support required to achieve project objectives 

• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives 

• Report on project success criteria results, metrics, test and deployment management activities 

• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence 

• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization 

• Prepare estimates and detailed project plan for all phases of the project 

• Procure adequate resources to achieve project objectives in planned timeframes 

• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership 

• Understand interdependencies between technology, operations and business needs 

• Leverage Salesforce and Salesloft analytics to monitor project impact and identify areas of opportunity 

 

Skills & experience

• 4-6 years of formal project management experience with hands-on deliverable ownership and project team leadership; experience coll