Deputy Team Lead - PACS

Location: Goma, Bunia or Bukavu Democratic Republic of the CongoPosition Status: Full-time, Exempt, Regular

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Programme / Department

Mercy Corps has been operating in the Democratic Republic of the Congo (DRC) since August 2007, with a staff of around 500 people and programmes focused in Eastern Congo in North and South Kivu, with the overall country goal to support vulnerable communities through crises, while fostering programmes that build resilience and promote long-term change. Mercy Corps’ key programming areas include a combination of longer-term development and immediate humanitarian response programmes in order to:  1) Improve water service delivery and ensuring equitable access to Water, Sanitation and Hygiene services, in urban and rural areas; 2) Improve food security and nutrition; 3) Promote diversified livelihoods, economic recovery and development. All Mercy Corps interventions in DRC are implemented in a conflict and gender sensitive manner.Mercy Corps is seeking a Deputy Team Lead (DTL) to lead the implementation of the expected three-year FCDO-funded Programme d’Appui pour la Consolidation de la Stabilité en RDC (PACS). The proposed programme will deliver area-based stabilisation and reintegration support to conflict-affected communities that is aligned to the PDDRCS provincial operational plans and coordinated with other major stabilisation actors, such as the World Bank, EU, the UN Stabilisation and Coherence Fund, UNDP’s Stabilisation Pillar, USAID and other bilateral donors. The overall objective of the project is that “communities are more resilient to conflict, and trust and accountability between state and society is strengthened. Local actors are supported to address and mitigate drivers of conflict, creating the conditions for improved governance and longer-term development”.

The Position

The DTL will provide technical and operational management of the PACS programme, to ensure the programme meets its targets and deliverables on-time and within budget. The DTL, working closely with the Team Lead (TL), will contribute to overall leadership, management and strategic vision to the implementation of PACS. The DTL will be designated Acting Team Lead in the Team Leader's absence, and represent the programme to donors, relevant government entities, partners, other implementers and stakeholders.  

Essential Responsibilities 

STRATEGY & VISION

• Support the TL in the development of vision and strategy for the programme 
• Play an active role in PACS to identify and develop new programme adaptations that foster and/or improve strategic objectives of the programme. 
• Pull in requisite technical and contextual expertise to ensure realistic strategy

PROGRAMME MANAGEMENT

• Oversee the technical and operational management of the programme activities across the 3 regions. Owning the technical approach and accompanying work plan to ensure effective implementation - including scaling/adaptation -  across regions.
• Work with the TL to oversee programme start-up, management and administration. With the TL, ensure programme implementation is on time, target and budget, using effective MEL systems to reach desired impacts.
• Ensure that programme implementation is responsive to communities, partners, and changing contexts, and consistent with Mercy Corps’ relevant programme guidelines, principles, values, quality standards and strategic plan.
• Confirm beneficiaries are effectively targeted according to transparent criteria.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate. Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.
• Ensure programme strategies and activities represent global good practice for stabilization, peace and conflict.
• Supervise and/or review the work of programme consultants.
• Coordinate with procurement, logistics, security, administration, and human resources teams to ensure operational systems support field activities.
• Fulfil Mercy Corps’ Programme Management Minimum Standards based on the organisation-wide guide.

TEAM MANAGEMENT

• Oversee the programme’s programme team and partners.Develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations and provide