Bilingual Spanish Speaking SCR CWS-Child Welfare Specialist-Chicago-Upward Mobility-3:30pm-Midnight

SCR CALL FLOOR WORKER - Chicago- STATE CENTRAL REGISTER *SPANISH SPEAKING*

SHIFT = 3:30pm-Midnight, Rotation A1. 

CHILD WELFARE SPECIALIST (CWS) - Upward Mobility

Title:  CHILD WELFARE SPECIALIST *SPANISH SPEAKING* 

Agency :  Department of Children and Family Services 
Closing Date/Time: 03/09/2026 

Salary:  Anticipated starting salary $6242 monthly +Bilingual Pay+Shift Differential; Full Range $6242-$9021 monthly +Bilingual Pay.
Job Type:   Salaried County:   Cook  
Number of Vacancies:   1  
Plan/BU:   RC063

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered

 

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

 As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only) 

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Agency Statement & Essential Functions

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as State Central Register Call Center Worker.  Under general supervision, this position will provide statewide telephone coverage of a toll-free number for the reporting of alleged child abuse and neglect, making highly responsible decisions regarding intake and screening of information received on initial calls.  The position will also secure all information necessary to accurately diagnose and evaluate reports of alleged child abuse/neglect and all information to complete initial oral reports and subsequent reports relating to child abuse/neglect or other