Food & Beverage Manager

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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

Job Disclosures:

Location: (On-Site) Santa Fe, NM

Job Summary:

As a leader in the Meow Wolf multiverse, the Food & Beverage Manager is responsible for the continuation of the Meow Wolf experience, transporting guests through a rotating menu of experiential food and drinks. Reporting to the General Manager, the Food & Beverage Manager ensures the profitability of our food and beverage services by effectively managing all business aspects such as licensing, vendor relations, inventory, product selection and procurement, managing staffing, reconciling budgets, setting goals, and supporting special and private events.

Key Responsibilities:

• Manage labor, productivity, quality control, and safety measures as established and set for site

• Carry out supervisory responsibilities in accordance with company policies and applicable laws

• Determine product pricing and margins in alignment with budget or executing pricing strategy

• Lead, develop, and manage a team that encourages elevated guest service with talent growth and development opportunities

• Perform all job positions needed to operate a food and beverage location from bussing, serving, cash register, etc. 

• Ensure all licenses are current, including health, safety, and liquor

• Initiate, encourage, and maintain internal and cross-departmental communication

• Providing feedback and reviews for all food & beverage team; maintaining high-quality staff performance

• Models and enforces proper cash management protocols by delivering POS training to staff and following company policies for cash handling and cash room compliance

• Ensure staff complies with all food control and safety regulations

• Directly support all site initiatives including, but not limited to, the role-playing element required of all staff members, when interacting with guests

• Create initiatives that focus on the elements of our B Corp including recycling, composting, and community engagement

• Plan and participate in promotional and special events as well as corporate events

• Develop and maintain vendor and community relationships

• Create, maintain, and communicate to all key parties the vendor supply calendar that aligns with the needs of the site for product inventory

• Maintain inventory management records

• Analyze sales trends and adjust product offerings accordingly

• Analyze customer feedback and suggest ways to improve ratings specific to products

• Actively listen to and resolve complaints