Jobs and Careers
ZE
NOC + Server Monitoring
ZensarUnited Statesfull_timeVerifiedPosted 27 Jun 2025
About the role
- Network Operations Center (NOC) Engineers monitor large computer networks and servers for problems from a central location. They should be able to analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution.
- When problems are too large or complex for quick troubleshooting, NOC Engineers must escalate the issue to management, other IT resources or 3rd party vendors for assistance in reaching a resolution. NOC Engineers maintain ongoing communication within the team and externally, to keep all stakeholders aware of relevant, known issues and the steps being taken.
- Server monitoring and able to perform basic troubleshooting.
- Basic knowledge of Control-m or any job scheduling tool.
- monitors and executes the daily operational activities needed to manage IT services and the supporting IT infrastructure.
- Monitor systems. Using diversified tools SolarWinds to monitor performance and capability of computer systems.
- Troubleshoot problems. Working to triage or troubleshoot the issues within their defined areas.
- Track issues. Tracking and documenting all defects and resolutions in detail through a designated ticketing system.
- Report incidents. Escalating complicated issues to management, other IT resources, third parties and/or vendors, as appropriate.
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s