Healthcare Administrative Assistant

Responsibilities

The Healthcare Administrative Assistant role is pivotal in supporting clinical operations by accurately capturing patient data and coordinating clinic schedules. This is an excellent opportunity for individuals seeking flexible work while contributing to high-quality patient care in a fast-paced healthcare environment.

Job Duties:

• Perform accurate and timely data entry of patient information into electronic medical records (EMR) and other systems.
• Schedule vaccine clinics in coordination with Health Vax team members and clients.
• Ensure patient information is kept confidential and complies with HIPAA regulations.
• Communicate clearly and professionally with clients and team members.
• Assist with general administrative tasks.
• Provide backup support to other staff during high-volume periods or staff absences.
• Supporting the Customer Support Manager with ad hoc projects and tasks.

Requirements: 

• Proficient in electronic health records (EHR/EMR systems) and Microsoft Office Suite.
• Exceptional attention to detail with strong organizational skills.
• Demonstrated ability to work independently and adapt to varying shifts and responsibilities.
• Maintains a high standard of professionalism and strict confidentiality at all times.
• Excellent interpersonal and communication skills, with the ability to interact effectively with team members and clients.
• Empathetic and customer-focused, with a commitment to service excellence.
• Reliable, punctual, professional, and self-motivated; able to learn quickly and contribute proactively.
• Adheres to all Health Vax, LLC policies and HIPAA regulations to ensure strict confidentiality of patient and employee information.

Education and Experience:

• High school diploma or equivalent required; associate’s degree or certificate in medical office administration preferred. Previous experience in a healthcare or medical office setting strongly preferred.

Physical Requirements and Work Environment:

• Ability to work from a desktop/laptop throughout the entire workday.