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Solution Consultant – Strategic Portfolio Management Practice
ServiceNowIssy-les-Moulineaux, Francefull_timeVerifiedPosted 14 Feb 2024
About the role
<h3>Company Description</h3><p><strong>The Company - </strong>Our work makes the world work at ServiceNow. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. We serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®</p><p>We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.</p><p>Learn more on <a href="https://blogs.servicenow.com/category/life-at-now.html">Life at Now blog</a> and <a href="https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB">hear from our employees</a> about their experiences working at ServiceNow.</p><p>Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. <strong>That’s why we put people at the heart of everything we do.</strong> Our values create <strong>belonging</strong>, <strong>humbleness</strong>, win as a <strong>team</strong> and <strong>customer first mindset, </strong>this creates a<strong> </strong>culture of trust, success and togetherness. </p><p>Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles provide each person with meaningful impact and plenty of space and support to grow</p><p><a href="https://www.servicenow.com/company/diversity-inclusion-belonging.html">Diversity, Inclusion, and Belonging (DIBs</a>) are essential to our success. Diverse, inclusive teams and cultures, where everyone belongs and contributes to their fullest, are the best teams, teams that win and change the world. By aspiring to change the way the world works, we embrace the uniqueness and authenticity of each of us and our partners and customers. We are an equal opportunities employer and welcome applications from all.</p><h3>Job Description</h3><p><strong>The Team - </strong>As a member of the Specialist Solution Consulting Team at ServiceNow, you will have significant impact on our future success by supporting our Technology Workflows product sales. In this role, you will have an opportunity to influence revenue growth for one of the company’s most strategic product lines with support from sales, product management and the executive team. All this in a team of skilled and experienced people with focus on sharing, collaborating and learning from each other to drive innovation.</p><p><strong>The Role - </strong>You will be responsible for supporting the Strategic Portfolio Management product (SPM) sales effort by using your technical and customer service domain expertise to address customers’ business issues, demonstrate technical credibility and convey value. Specialist Solution Consultants play a key role in the sales process by facilitating customer discovery workshops, demonstrating the solution, aligning to business value, and gathering customer feedback for future product innovation. Strong technical, sales and consulting skills as well as the ability to translate technical capabilities into business benefits are crucial for this role.</p><p>The Strategic Portfolio Management suite is a central part of the business at ServiceNow and the investment to develop towards the future of digital workflows, enterprise agility and business driven initative prioritization is substantial. ServiceNow’s SPM suite includes Project Portfolio Management (PPM), Application Portfolio Management (APM) and Agile Planning Solutions.</p><p>In this role you will be in the center of this and play a part in impacting our future by providing innovative ideas and feedback.</p><p> </p><p><strong>What you get to do in this role:</strong></p><ul><li>Advise customers / prospects to take advantage of the ServiceNow Strategic Portfolio Management (SPM) suite to solve business issues and technical problems preventing them from achieving their goals.</li><li>Inspire with an innovative mindset providing guidance on the future of our SPM solutions.</li><li>Take a leading role in creation and sharing of best practices and content both to educate colleagues and to help customers to realize value faster.</li><li>Qualify, scope, plan and deliver customer facing activities such as presentations, demos and proof of concepts.</li><li>Promote and educate about ServiceNow technology and industry trends through public, customer and marketing events such as conferences, webinars, executive briefings etc.</li><li>Be the voice of the customer and provide feedback to help product management and engineering teams to shape the roadmap and to better hel
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