Senior Platform Engineer, Salesforce

Benefits Overview

A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. When you choose a career with CoBank, you make a difference by standing for something that matters. In order to be the best, we hire the best!

Remarkable Benefits Offered by CoBank

• Careers with a purpose. Stand for something!
• Time-Off Packages, boasting over 15 days of vacation, 10 paid sick days and 11 paid holidays
• Competitive Compensation & Incentive
• Hybrid work model: flexible arrangements for most positions
• Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance
• Robust associate training and development with CoBank University
• Tuition reimbursement for higher education up to $10,000 per year
• Outstanding 401k: up to 6% matching and additional 3% non-elective contribution
• Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution
• Associate Resource Groups: creating a culture of diversity and inclusion
• Recognize a fellow associate through our GEM awards

Job Description

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At CoBank, you will be part of an innovative tech environment and meet real farm credit customer needs. We are seeking Salesforce Platform Engineers who are passionate about marrying data with emerging technologies. The Salesforce Platform Engineers will work closely with Agile teams to create, test, and maintain technical solutions using full-stack development tools, with a specific emphasis on Salesforce, demonstrating thorough experience with Service Cloud, automation, and configuration on the Salesforce Platform. Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community.

Essential Functions

1. Responsible for the day-to-day support, management and maintenance of the Salesforce platform. Provides support for the design, planning, and testing of platform capabilities. 2. Develops and maintains automated business processes using Salesforce tools such as Flow. 3. Manages Salesforce users, profiles, roles, permissions, and security settings to ensure proper access and data integrity. 4. Ensures data integrity by performing regular audits and maintaining high standards of data quality. 5. Resolves production issues and engages IT and vendors as necessary. Initiates root cause analysis of application issues and supports resolution by coordinating with the vendor, internal IT and users as appropriate. 6. Develops and maintains reports, dashboards, and workflows to support business processes and decision-making. 7. Keeps detailed documentation of system configurations, customizations, and processes for ongoing reference and knowledge sharing. 8. Utilizes coding languages like JavaScript (Angular, React, Node), HTML/CSS, TypeScript, SQL and Java, Salesforce development with Apex, Native, VisualForce, Lightning framework, SOQL, REST & SOAP APIs, and RESTful web services. 9. Demonstrates advanced understanding of the Software Development Lifecycle (SDLC) and CI/CD pipelines and tools. 10. Provides workday and after-hours production support, including troubleshooting, problem correction, testing, and promotion to the production environment. 11. Demonstrates knowledge of version control systems like Git as well as the ability to manage code repositories, branching strategies, and code review processes effectively. 12. Demonstrates ability to learn and implement new technologies by analyzing technical specifications, build and configure supporting infrastructure, and implementing security best practices.

Education

• Bachelor's Degree in Computer Science preferred

Work Experience

5 years of experience in Salesforce Software Engineering required 2 years of experience in Agile practices required 2 years of experience integrating with other platforms required 1 year of experience with Rest API development required 1. Demonstrated technical, analytical and problem-solving skills that enhance working with problems that are complex and often unique. Ability to maintain flexibility and resilience when working in ambiguous situations2. Demonstrated organizational and time management skills, with the ability to deliver commitments while juggling multiple projects and priorities. Ability to work effectively under deadline pressures, and adjust quickly and effectively to changing priorities3. Advanced interpersonal skills with the ability to build and maintain eff