Customer Logistics Analyst

Customer Logistics Analyst

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.  

As a Customer Logistics Analyst, within our Supply Chain (Amazon)Team, you’ll manage customer inventories in a manner consistent with the customer’s required service level and inventory turn objectives, while maximizing supply chain efficiencies. You’ll coordinate customer order fulfillment to ensure customer expectations are met in cost effective manner as well as facilitate problem resolution in the order fulfillment process through data analyses, system knowledge, supply chain knowledge and resources.

In this role you will:

• Manage superior customer service and inventories to desired level through in-depth technical knowledge, analyses, and review of systems and daily reports. Recognize and address impact of actions within supply chain to identify and resolve inefficiencies, within the customer team. Demonstrate ability to transfer technical and systems knowledge across similar customers or within the department.

• Follow the process established for successful stock replenishment and order fulfillment, while demonstrating understanding of tools and systems, and sufficient knowledge of Consumer Sales policies and procedures to maintain internal controls. Identify potential improvement opportunities, and work with Process, Systems, Consulting and Support Team to research and implement changes.

• Identify and communicate discrepancies in promotional forecasts with the Buyer, Business Development Manager, and other internal supply chain functions. Continuously strive to provide information to improve sales forecasts through collaboration. Carefully manage promotional orders to minimize distribution costs.

• Maintain Order Fulfillment systems (Electronic Data Interface, Vendor Managed Inventory, or Co-Managed Inventory) and all files (Promotional information, customer processes and scorecards, customer information to ensure successful execution of customer requirements related to order entry and fulfillment. Provide support to team members to ensure success in meeting internal and external customer requirements.

• Strategically organize and develop plans to drive weekly and monthly prioritizations of key development activities and projects to achieve superior management of business operations through Customer Logistics Solutions Management System.

About Us 

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.  

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark. 

Led by Purpose. Driven by You. 

About You 

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. 
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.  

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications:  

• Bachelor’s degree from an accredited college or university  

• 1+ years of experience in managing customer inventory and order fulfillment

• Results and strategy oriented, leadership, strong oral and written communication, strong analytical, attenti