General Manager | Full-Time | Lynnwood Event Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The General Manager of the Lynnwood Event Center is an OVG employee who reports to the Senior Vice President and collaborates closely with the Executive Director of the Lynnwood Public Facility District:

• The General Manager is responsible for the efficient, professional, and profitable operation of the Lynnwood Event Center. This individual oversees every managerial, full-time, and part-time position, ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing day-to-day business operations, the General Manager proactively seeks new revenue sources, both on and off the property.
• The General Manager plays a crucial role in aligning the center's operations with The District’s vision and goals. This includes regular communication and collaboration with the LPFD staff and board to ensure the venue's activities support Lynnwood's broader community and economic development objectives.
• The ideal candidate will have a strong sales background and be highly creative in developing new event opportunities. They will actively engage with the Lynnwood business and hospitality community to drive venue growth and economic impact. Through strategic partnership with The District staff the General Manager will help position the Lynnwood Event Center as a cornerstone of the city's cultural and economic landscape.
• A core responsibility of this role is the successful execution of jointly developed Key Performance Indicators (KPIs). These KPIs serve as the primary metrics for measuring the venue's success and the General Manager's performance. The General Manager will regularly report to stakeholders on these KPIs, analyzing trends, and implementing strategies to continually improve performance.
• This position requires a visionary leader who can effectively manage the daily operations while also driving long-term strategic growth, always with the best interests of Lynnwood at heart.

This role pays an annual salary of $140,000-$160,000 and is bonus eligible.

Benefits for full-time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).  

This position will remain open until December 5, 2025.

About the Venue

The Lynnwood Event Center is a vibrant venue located fifteen miles north of downtown Seattle. Owned by The Lynnwood Public Facilities District DBA, The District offers our clients and guests more than the average meeting space nestled in the spectacular natural beauty of Snohomish County. Opened in 2005, the building currently has 34,000 square feet of meeting space and The District has embarked on a master plan to double that size and added indoor/outdoor entertainment space to create surrounded by 80,000 square feet of retail, housing, greenspace, and a 300 key hotel.  The District is destined to be the heart of downtown Lynnwood, which with the recent addition of light rail and planned annexations is expected to grow to a population of 100,000 in the next ten years. At the Lynnwood Event Center we create, nurture, and sustain an inclusive culture where differences drive innovative solutions to exceed the expectations of our team members, the community, and all guests who visit.

Responsibilities

• Ensure legal, efficient, professional, and profitable operation of the Lynnwood Event Center.
• Develop and maintain a strong strategic partnership with the Lynnwood Public Facilities District (LPFD), including regular communication and collaboration on venue goals and community impact.
• Serve as the primary liaison with The District ensuring alignment with The District’s operational vision for the venue.
• Foster a culture of excellence among staff, encouraging creative problem solving and exceptional customer service.
• Develop an effective leaderships team through clear guidance, mentorship and support including structured performance evaluations, and professional development opportunities.
• Ensure all financial reports are accurately presented to all stakeholders. This includes budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.