Project Manager, Research

Company Overview:Age of Learning® is the leading education technology innovator, creating engaging and effective learning resources to help children build a strong foundation for academic success and a lifelong love of learning. Our research-based digital education programs have proven efficacy in increasing children’s learning gains, and our curriculum is developed by an experienced team of education experts. Age of Learning’s flagship product, ABCmouse.com® Early Learning Academy, is an award-winning comprehensive curriculum for children.  Adventure Academy™, a massively multiplayer online game (MMO), provides elementary-and middle-school-age learners the opportunity to build critical knowledge in language, arts, math, science, social studies, and more in a fun and safe virtual world. The company’s School Solutions Programs include My Math Academy® , an adaptive, personalized program that helps students master foundational math concepts, and My Reading Academy™, which helps young learners become fluent readers and build a foundation for reading comprehension and literacy. With over 10 billion learning activities completed by more than 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit www.AgeofLearning.com.
Summary:
Design Research and Consumer Insights brings the user: kids, parents, teachers, and administrators into the heart of productization, design, and communication across the entire organization. Our users come from challenging populations to study (like little kids or entire school districts) and executing this research requires team members who identify first and foremost as skilled people-scientists driven by a mission to serve kids and education. We’re looking for an exceptional person to lead research operations and project management across our entire team, to enable us to reach new heights in addressing the ever-evolving key questions for our organization. This is a highly valued, highly respected team, and we seek a Research Project Manager to maintain and improve upon our standing, ultimately to help forward our mission to help children everywhere build a strong foundation for academic success and a lifelong love of learning.

Responsibilities:

• Take ownership of all research operations and management functions for the research team, leading, innovating, and adapting to shifting organizational needs under the guidance of the head of Design Research & Consumer Insights 
• Manage a complex matrix of research project timelines, research personnel bandwidth, and important operational dates 
• Build strong cross-functional relationships with internal partners as well as external third-party organizations involved in research operations 
• Execute most technical communications with external partners including writing and providing Statements of Work (SOWs) and managing procedural or operational documents like non-disclosure agreements  
• Be the first point of contact for cross-functional partners within the organization (legal, business technical operations, etc.) to advocate for and execute team requirements 
• Maintain and grow our various research panel databases, collaborating with partners on participant recruitment 
• Constantly seek to deeply understand organizational priorities and boldly innovate in operations management in service of those priorities. We’re looking for an innovator who knows what’s important to our organization, not a yes-man 
• Support in data collection, including support in moderated research sessions with child participants 
• Support in the production of research reports, summaries, and highlight reels 
• Manage documentation, including research protocols, reports, briefs and media files 
• Track and develop reports on our team activities, for example, tracking upcoming, current, and past research and reporting on the organization-wide impact of our work 
• Assist in publishing research in peer-reviewed journals from a project management standpoint 
• Adhere to standards of research ethics and excellence 

Required Qualifications:

• Minimum 2 years post-graduate experience in a research operations or research management role, preferably in a children’s digital product environment 
• Strong prior experience with project management tools such as Smartsheet, Concur, or Jira 
• Experience with participant and databa