Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

You are a strategic thinker who thrives on collaboration, execution, and driving results. With a strong customer-first mindset, you will work closely with the Sales, Payroll, Onboarding, and Operations teams to guide prospects and customers toward insurance solutions that align with their business needs. Your ability to balance strategic initiatives with hands-on problem-solving ensures a seamless experience from discovery to implementation.

As a Business Insurance Specialist, you play a critical role in the sales process, supporting both sales and onboarding efforts. You drive alignment across teams to maximize revenue growth, increase product adoption, and strengthen customer relationships. Your deep understanding of insurance, risk management, and relationship-building allows you to navigate complex scenarios, helping prospects and customers evaluate risk with confidence.

Your ability to think critically, execute department-level initiatives, and foster collaboration makes you an integral part of the company’s success. You anticipate challenges and provide proactive solutions that enhance the customer experience and drive business growth.

Your Success Profile

What You Will Work On

• Serve as a subject matter expert for prospective customers, clearly communicating Justworks' P&C offerings and PEO/ASO value propositions to drive stronger win rates
• Quote, issue, and analyze Property and Casualty insurance policies, then deliver tailored recommendations aligned to each prospect's business needs and risk profile
• Maintain accurate, up-to-date client records across internal systems to ensure seamless team visibility and continuity
• Build lasting client relationships by proactively managing policy renewals, adjusting coverage exposures, and anticipating evolving needs
• Handle inbound support inquiries and manage claims reporting with efficiency and care
• Collaborate with our technical team to surface customer feedback and contribute to ongoing platform improvements
• Stay current on Justworks' full suite of products and support offerings to best serve customers at every stage
• Take on additional responsibilities as the team and organization grow

How You Will Do Your Work

As a Business Insurance Specialist, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

• Solution-oriented - identifies the source of a question or challenge and provides the right or a better, way of doing things.
• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
• Customer focus - builds strong customer relationships and delivers customer-centric solutions.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your d