Staff Data Scientist

Come join the Intuit Customer Success data science team as a Staff Data Scientist to shape the strategy to enable best-in-class customer experiences for QuickBook customers. 

The Data Science team plays a critical role in shaping strategy, scaling new businesses, and delivering delightful customer experiences. Our mission is to accelerate decision-making through advanced models, insights, and experimentation that address our most important customer and business challenges.

Responsibilities

We are seeking a Senior Staff Data Scientist to deliver impactful insights into business performance and growth opportunities, build predictive models and insights, and drive measurable outcomes. This role requires a strong background in quantitative analysis, data-driven decision-making, and expertise in working with large data sets. 

• Conceptualize business problems or opportunities, formulate hypotheses and goals, define key metrics, and make actionable recommendations.
• Drive strategic insights that shape the future of Intuit's core Accounting offering, impacting millions of small businesses.
• Develop predictive models, conduct experimentation beyond A/B testing, and generate actionable customer insights that inform product innovation.
• Build and apply durable customer segmentation patterns to refine product targeting, positioning, and customer experience.
• Partner closely with Product Management, Marketing, Engineering, Design, and Analytics leaders to deliver insights that drive product strategy and growth.
• Translate complex data insights into actionable recommendations for technical and non-technical stakeholders and business leaders

Qualifications

The ideal candidate is a curious, proactive data scientist with experience in building scalable solutions, a strong understanding of customer behavior, and a passion for helping customers.