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Guest Service Representative - Evenings
Advocate Aurora HealthWinston-Salem, United Statesfull_timeVerifiedPosted 10 Aug 2026
💰 $56,000/yr($38,000/yr – $56,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
2pm to 10:30pm, and every other weekend
Pay Range:
$18.85 - $28.30Essential Functions
- Greets and assists patients, visitors, and guests upon arrival, displaying excellent customer service skills at all times.
- Assists patients, visitors, and guests with way finding; escorts them to their destination by walking or use of a wheelchair.
- Assists with taking discharged patients to their means of transportation; helping patients as needed from wheelchair to vehicle.
- Answers incoming calls in a courteous and helpful manner.
- Communicates transportation requests to Shuttle Service, using two-way radio.
- Assists in maintaining a neat and organized lobby, monitors for safety and environmental concerns.
- Keeps front desk area neat, organized and free of clutter.
- Assists with special projects and other clerical duties as assigned by Volunteer Coordinator.
- Directs volunteers assigned to work at the front desk, utilizing them as needed.
Mus
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