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Guest Service Representative - Evenings

Advocate Aurora Health
Winston-Salem, United Statesfull_timeVerifiedPosted 10 Aug 2026
💰 $56,000/yr($38,000/yr$56,000/yr)

About the role

Department:

11100 Wake Forest Baptist Medical Center - Volunteer Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

2pm to 10:30pm, and every other weekend

Pay Range:

$18.85 - $28.30

Essential Functions

  • Greets and assists patients, visitors, and guests upon arrival, displaying excellent customer service skills at all times.
  • Assists patients, visitors, and guests with way finding; escorts them to their destination by walking or use of a wheelchair.
  • Assists with taking discharged patients to their means of transportation; helping patients as needed from wheelchair to vehicle.
  • Answers incoming calls in a courteous and helpful manner.
  • Communicates transportation requests to Shuttle Service, using two-way radio.
  • Assists in maintaining a neat and organized lobby, monitors for safety and environmental concerns.
  • Keeps front desk area neat, organized and free of clutter.
  • Assists with special projects and other clerical duties as assigned by Volunteer Coordinator.
  • Directs volunteers assigned to work at the front desk, utilizing them as needed.

Physical Requirements
Mus

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Company

Advocate Aurora Health

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