Sr. Associate, Product Management - Card Intelligence

Center 1 (19052), United States of America, McLean, Virginia

Sr. Associate, Product Management - Card Intelligence

Job Description

Product Management 

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

 

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:

• Human Centered 

  • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design

  • You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test

• Business Focused 

  • Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

  • You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk

• Technology Driven 

  • You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology 

  • You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers

  • You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy

• Transformational Leadership 

  • By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams

  • You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert

As part of the Card Intelligence Team, you’ll have access to: 

Driving Enterprise-wide solution adoption by: 

• Draft gap-requirements needed for Customer Management models to adopt Enterprise solutions.

• Share out and champion Enterprise solutions with stakeholder teams

• Proactively identify stakeholder teams who could leverage available solutions

• Partner with Model Developers to implement solutions and ensure migration to Enterprise solutions

Leading (ML/ data-based) Product opportunity identification by:

• Developing a deep understanding of the Customer Management data ecosystem

• Identifying business problems that could be solved by data solutions

• Evaluate the feasibility of a data solution: do we have high quality data? how far back does the data go? how quickly is the data available?

• Size the potential business impact of a data solution for use in prioritization

• Develop rigorous documentation of all discovery for future usage

• Initiate product development with solution team (business, tech, DS)

We want you if you are: 

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges

• Communicator & Influencer.