Program Manager, Innovation

Thanks for your interest in Children's Mercy!

Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

 

Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

Overview

The Innovation Solutions Program Manager proactively leads and collaborates with innovators and key stakeholders throughout the organization and externally to lead successful development and rapid execution of innovation initiatives. This role defines and advances innovation initiatives through management of initiatives through the innovation life cycle using Human Centered Design methodologies to design, develop, evaluate and launch the hospital's growing list of innovations and leads major development efforts of our externally used smartphone app portfolio.

 

The ideal candidate will have medical device development; software as a medical device (SAMD); or quality management experience. 

 

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

 

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Responsibilities

Manage intake process for new innovation requests, developing the concept, defining the value chain, and business case in partnership with the internal champion and stakeholders across the hospital. 

 

How work is completed:

• Leading innovation initiatives through the Discovery process, by guiding the internal champion, adhering to the established Innovation process.

­• Facilitating large or small groups to go deep on user needs and utilizing a Human Centered Design approach

­• Defining market alternatives / research needs, documenting and reporting results

­• Defining and managing all aspects of a pilot phase

­• Determining viability of the innovation, long-term investment and budget considerations

­• Following a successful pilot, determine the value of the innovation to the hospital and/or marketplace to clearly articulate the need and return on investment to senior leadership to operationalize and scale

 

When an innovation results in a new smartphone application, manage the full app development cycle.

 

How work is completed:

• Utilizing the Human Centered Desing approach, gather full requirements and communicate effectively with app developer

• Determine internal stakeholders and develop lines of collaboration and integration

• Lead collaboration discussions to articulate feasible clinical and research requirements and stages for development and communicate these requirements with the development vender.

• Prioritize development by defining the requirements in response to the clinical and research goals while in alignment with the determined budget and timeline. 

• Work with app development vendor to define scope of work and manage projects to approved budget, timeline and agreed upon end product

•  Manage development schedule and resource allocation to ensure requirements are delivered on time and on budget.

• Manage development vender by identifying the best vender fit,