Product Marketing & Customer Communications Manager

Would you like to work with IoT and tech at a leading European provider of secure IoT connectivity and end-to-end solutions? Are you passionate about customer satisfaction and clear communication? Do you thrive in a varied role with a high pace? We are in search of a Product Marketing & Customer Communications Manager.

AddSecure is a leading European provider of secure IoT connectivity and end-to-end solutions. We help customers optimize their operations, drive business value, and secure vital functions.

Our business unit Smart Alarms offers secure solutions for monitored alarm transmission as well as reliable crisis communication solutions that help organisations and rescue teams to prevent and respond to an emergency.

About the job

In this role, you bridge Product and Marketing by translating product value into clear, compelling, and customer-centric messaging. You ensure customers and partners receive the right information, at the right time, through the right channels—driving product understanding, adoption, and retention.

Your primary focus will be IoT Alert, IoT Suite, and School Safety solutions, working closely with stakeholders across Product, Marketing, Sales, and Support.

Examples of key responsibilities:

• Own product positioning and core messaging together with Product Management and Field Marketing

• Develop personas and tailor messaging by segment and audience

• Create and maintain sales enablement assets (pitch decks, one-pagers, product sheets, value cards)

• Plan and deliver customer communications across email/marketing automation, in-app/service messaging, website updates and release notes

• Drive product-related communication (announcements, updates, changes, and end-of-life/deprecation messaging)

• Track impact and continuously improve messaging and journeys using data and feedback

About you

To excel in this role, you enjoy managing multiple initiatives in parallel and collaborating with others to reach shared goals. You combine strategic thinking with hands-on execution and have a strong eye for detail. We believe you have:

• 5–7+ years of experience in Product Marketing, Customer Marketing, Customer Communications, or similar

• Proven ability to turn product features into clear customer value and write high-quality customer-facing content

• Strong cross-functional experience with Product, Sales and Support

• Experience with tools such as HubSpot, Pendo (or similar), and working with segmentation/CRM data and lifecycle campaigns

Your connections span both nationality and international, requiring fluency in both written and spoken Swedish as well as English.

We offer

Our people are our greatest asset. We work actively to build a culture where you enjoy coming to work, feel motivated to perform, and can grow with us. You will join a driven team in an international company and take on a key role in scaling a strategic offering in a market with strong growth and high societal relevance.

You will collaborate across Europe, and be part of a value-driven culture built on customer focus, simplicity, team spirit, and cooperation — where you can be yourself, make a difference, and have fun. In addition, we offer:

• Wellness allowance

• Occupational pension

• Enhanced parental pay

• Health checks

• Parking

We're all change makers!

If you seek a company that encourages you to be yourself and to have fun at work, where your work contributes to a safer, smarter, and more sustainable world, then AddSecure might be your destination. Join our growing international team, where each day is an opportunity to make a real difference.

Would you like to take part in our journey? Apply by attaching your CV and answering a couple of questions, we look forward to receiving your application. Pls submit your application as soon as possible. We encourage you to submit your application as soon as possible, as we will review candidates continuously and aim to close the recruitment process during February 2026.

We work competence-based throughout the process, and this includes psychological tests, interviews, and reference taking. For this reason, we use Alva Lab's assessment methods to help us identify candidates most likely to thrive and fit the role.

Employment is subject to a background check. Candidates must have the legal right to work in the country of employment.

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