Associate Director, Services Strategic Planning

Great Minds, a rapidly growing Public Benefits Corporation (PBC) that develops high-quality knowledge building instructional materials for grades PK–12, seeks an Associate Director, Services Strategic Planning to join our dynamic Success team.

Company Profile
Great Minds brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our curricula, Wit & Wisdom®; Geodes; Eureka Math™; and PhD Science™ all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and sciences. Founded in 2007, Great Minds now employs more than 1,100 people.

For additional information please visit: www.greatminds.org

Our Market Position
Great Minds’ Eureka Math™ is the most widely used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka Math™ and its sister products, Wit & Wisdom® and PhD Science™, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.

Role Overview

Great Minds is looking for an exceptional strategic thinker and cross-functional leader to join our team as Associate Director, Services Strategic Planning working in our Customer Success Operations and Analytics team. In this role, the individual will be responsible for coordinating and managing a set of Success-wide strategic priorities and establishing core operating rhythms and cross-team processes to scale our support capabilities for Success. This individual will work across Success teams and many other internal teams including curriculum development, sales, finance, HR, and IT. This is a highly cross-functional individual contributor role and will be a critical lever to accelerate Success towards scale, sustainability, and impact.

Reports To: Senior Director, Services Operations & Analytics

Specific Responsibilities

The duties and responsibilities include, but are not limited to, the following:

• Build deep understanding of other Success teams (Implementation Services, Service Design & Development, Research and Policy) to form strategic and longer-term viewpoints of how Success’s operating model can enable maximum scale, sustainability, and impact
• Drive annual Success planning process to set priorities and develop a portfolio of strategic initiatives and projects
• Conduct independent market research and analysis to inform future Success operating strategy
• Track and report progress of strategic priorities, continually assess and manage risks and issues, ensure all risks/issues are brought to resolution in a timely and mutually agreeable manner
• Independently drive several cross-Success strategic initiatives and collaborate with other teams across Great Minds to implement changes
• Understand implications of new cross-team processes and systems and develop effective change management strategies and tactics
• Coordinate rhythm of business for Success organization and establish and facilitate cross-team processes and systems such as annual budget development, and launches of new professional learning products or services
• Coordinate collaboration across Success leadership on all-hands and in-person meetings

Requirements

Minimum Qualifications

• Bachelor's degree in business, Economics, Finance, Math or Engineering discipline or equivalent experience
• At least 7 years of experience in workforce or talent strategy leadership role in education professional learning or services background
• At least 3 years of experience in cross-functional leadership role, leading and managing end-to-end execution of large, complex cross-functional projects or programs
• At least 2 years strategic planning or advisory role; high-growth operations, startup, or consulting experience is highly desired
• Strong presentation skills with exceptional written and oral communication utilized for both internal and external audiences
• Strategic thinker that is exceptional at tackling ambiguous problems, using frameworks to break down problems and present compelling recommendations
• Proven stakeholder engagement and management experience, coupled with finesse in building collaborative, mutually beneficial partnerships
• Team player with a commitment to excellence and a high level of integrity

Preferr