DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

DE COMMUNITY RELATIONS LIAISON

Job Location:

Division of Child Support Services
Office of Community Engagement
1717 West Jefferson Street, Phoenix, Arizona 85007

Posting Details:

Salary: $43,981-$61,591 

Grade: 21

Closing Date: Friday, August 29, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov or click on the link here to view the ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security (DES) Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as a Community Relations Liaison. This role involves collaborating with faith-based and community organizations, implementing and expanding DCSS community programs, and developing innovative strategies to build and maintain relationships with community partners. The Liaison works closely with agency leadership to revise policies and procedures in alignment with the agency’s mission. Additionally, the position represents DCSS in meetings with government and community officials, makes strategic recommendations, and prepares proposals on community development issues. Serving as a key liaison for organizations seeking solutions to community concerns, this position involves extensive public interaction and requires frequent in-state travel. This position also serves as a supervisor, including training, assigning, and checking work etc. Reliable transportation is necessary, and the work schedule includes evenings, some weekends, and overnight stays, often with minimal advance notice.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include, but are not limited to:

• Builds and maintains strong relationships with faith-based and community organizations to support DES clients
• Develops, implements, and evaluates community engagement initiatives in alignment with agency goals
• Tracks and reports project outcomes, metrics, and quality improvements
• Raises awareness of OCE initiatives and engages stakeholders and the public
• Identifies workflow issues and develops corrective action plans
• Prepares proposals, presentations, and grant materials for community-related initiatives
• Coordinates with internal teams and leadership to implement approved plans and complete assigned tasks
• Oversees development of community relations materials, including newsletters and pamphlets

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
• DES programs, services, and rules; local community programs and resources.
• Basics of human services and how they work in different settings
• How state and federal government systems work
• Leadership and team motivation skills

Skills In:
• Effective interpersonal relationships, community engagement and public relations.
• Communication, network development, public speaking, leadership, and presentation skills.
• skills in various platforms like Google Suite, Excel, and Salesforce.

Ability to:
• Set priorities and manage a busy, fast-paced workload. Sche