Mid-Level Product Support Engineering (Customer Support)

Mid-Level Product Support Engineering (Customer Support)

Company:

The Boeing Company

The Boeing Global Services (BGS) and the Product Support team is seeking a Mid-Level Product Support Engineering to support our team in Oklahoma City, OK. Candidates will be part of the organization that provides sustainment and modification support to the USAF (United States Air Force) to help maintain and sustain its fleet of Boeing 747 aircraft. This position will be a part of the E-4B team that evaluates airframe requirements, research equipment, parts, materials and tools to support sustainment and maintenance; resolve a wide range of technical and operational issues; and work closely with the Air Force and Government customers to ensure the continued safe operation of the fleet. 

The successful candidate will focus on engineering part substitution reviews for the fleet; evaluate aircraft and component Service Literature (i.e. Airworthiness Directives, Service Bulletins, etc.); assist with scheduling upon receipt of Air Force disposition; and resolve a wide range of technical and operational issues to ensure the continued safe operation of the fleet. This position will also interpret and analyze engineering data, reliability and maintainability data, and evaluate engineering changes to support customer requests. This position will work horizontally with other functions across The Boeing Company.
 

Position Responsibilities:

• Review engineering drawings to determine part effectivity and applicability, engage with Boeing Commercial Service Engineering to document part usage on the fleet.
• Be a part of a multi-disciplined and cross geographical team to ensure customer contractual requirements are met.
• Prepares routine communications and presentation material for dissemination to internal and external customers. 
• Evaluates engineering changes based on customer requirements and proposes program changes and manages implementation of changes
• Maintain awareness of operational activities and aircraft on the ground maintenance events.
• Provide support for operator recovery plans for operational disruptions due to scheduled and unscheduled maintenance activities.
• Conducts research on advanced technical, operational and quality issues
• Defines, evaluates and maintains engineering supportability, operability and maintainability requirements for products, systems and programs.
• Research and analyze systems and components to identify issues and corrective actions.
• Supports a wide range of technical and operational issues associated with depot maintenance and repair.
   

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement

• 3+ years of experience in reading and interpreting technical publications and/or maintenance manuals

• 3+ years experience reading and interpreting aerospace engineering drawings and blueprints

• 3+ years experience in military commercial derivative aircraft programs
   

Preferred Qualifications (Desired Skills/Experience):

• Masters Degree in Engineering

• Experience on 747 aircraft

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

General:

All information provided will be checked and may be verified.

Please apply ASAP for this role as recruitment may commence before the end date.

Pay Transparency & Total Rewards:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.