Clinical Resource Nurse - Acute General Medicine/Telemetry (5400/5500)

Job Title: Clinical Resource Nurse - Acute General Medicine/Telemetry (5400/5500)
Department: Acute General Medicine/Telemetry               
Location: Rochester General Hospital                       
Hours Per Week: Full-Time (40 hours per week)
Schedule: Flexible & Variable Shifts                                

SUMMARY:
An experienced registered nurse who is responsible for assisting, guiding, coaching, promoting, and executing quality care delivery throughout the inpatient acute care units. Responsible to round and assist staff nurses in improving quality care by assisting in the provision of direct care as needed. Assistance of teaching staff and patients to enhance a patient-centered care model and the patient’s individual plan of care. Assist in the assessment and completion of required core measures. Serves as a role model and staff nurse support and resource for excellence in clinical care and the overall patient experience. Provides superior patient/family customer service to align with the overall expectation of a positive patient experience.

Join our Acute Medical/Telemetry Unit (5400/5500) as a Clinical Resource Nurse, where you'll combine your clinical expertise with leadership, mentorship, and patient advocacy to support both patients and nursing staff. This role is ideal for an experienced RN who enjoys coaching others, promoting evidence-based practice, and driving exceptional patient outcomes.

The Acute Medical/Telemetry Unit is comprised of two 26-bed units caring for patients with complex medical conditions, including cardiac, pulmonary, renal, diabetic, and other acute illnesses. Nurses build strong clinical expertise managing high-acuity patients with telemetry, multiple drips, drains, chest tubes, feeding tubes, and catheters while providing compassionate, patient-centered care alongside a collaborative interdisciplinary team.

Our culture is built on teamwork, continuous learning, and "caring like family." As our unit continues to grow, you'll have the opportunity to mentor staff, help shape unit culture, and contribute to quality improvement initiatives that enhance both the patient and caregiver experience.

If you're an experienced RN looking to expand your impact beyond direct patient care while helping develop the next generation of nurses, we'd love to have you join our team.

RESPONSIBILITIES:

• Conducts initial and ongoing patient assessments using appropriate physical, psychological, and developmental data; applies sound clinical judgment in identifying and addressing priority needs.
• Collaborates with the multidisciplinary team to develop, implement, and revise individualized plans of care, ensuring documentation and communication reflect patient-specific goals and outcomes.
• Acts as a clinical resource and mentor by rounding on units, assisting staff nurses with complex care, supporting admissions and discharges, and promoting safe, timely patient throughput.
• Enhances the patient and family experience by maintaining effective, compassionate communication and ensuring education is tailored to patient needs and abilities.
• Promotes excellence in nursing practice through adherence to organizational policies, active participation in quality improvement initiatives, and identification of opportunities for evidence-based practice.
• Demonstrates adaptability and leadership by supporting staffing needs, guiding colleagues, managing stressors constructively, and collaborating on solutions to unit-level challenges.
• Maintains professional development through continuing education, completion of mandatory in-services, and ongoing compliance with regulatory standards and competencies.

REQUIRED QUALIFICATIONS:

• Diploma or Associate’s degree in Nursing
• Registered in New York State as a Registered Professional Nurse
• 3–5 years of acute care experience

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in Nursing
• Excellent verbal and written communication skills
• Demonstrated ability to effectively teach
• Demonstrated ability to foster a collaborative, interdisciplinary environment that supports quality care/service and staff empowerment
• Self-directed individual with high organizational and priority-setting abilities

EDUCATION:

BS: Nursing (Required)

LICENSES / CERTIFICATIONS: 

BLS - Basic Life Support - American Heart Association (AHA)American Heart Association (AHA)American Heart Association (AHA), RN - Register