Business Center Practice Leader - Gulf West (Environmental Services)

Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth. We draw from more than 20 technical specialties worldwide and are devoted to fostering a community of diverse talents, backgrounds, and expertise. Here, you can apply your passion and collaborate with top environmental professionals on work that’s vital to our clients and the communities they serve.

Join a team that’s naturally committed to the environment. 

Your Opportunity

Stantec is seeking a Business Center Practice Leader to support the Environmental Services Business Line in the Gulf West region. This role may be based in any Stantec office located in Texas, Oklahoma, Arkansas, or Louisiana.

Business Center Practice Leaders (BCPLs) are the “seller/doers” responsible for leading the pursuit and delivery of excellent work to our clients. Accountable for the top line, BCPLs lead the growth of the Business Centers and Stantec’s market position while providing innovative design solutions with exceptional quality and execution that exceed client expectations. BCPLs report to the Regional Growth Leader (RGL).

Leadership roles are expected to have a maximum term of five years, with an opportunity for re-evaluation at the end of the term to support succession planning and foster company growth.

Your Key Responsibilities

Client Focus:

• Consistently exceed client expectations through strategic account management across the Business Center (BC), while personally leading key accounts for major clients within the BC and broader region
• Drive key account management and foster organic growth across the BC and regional markets
• Lead and contribute to strategic pursuits and campaigns targeting high-impact opportunities across the BC and regional landscape
• Conduct annual client feedback surveys and ensure that identified issues are addressed through the development, implementation, and follow-through of action plans
• Develop and execute client relationship strategies in collaboration with Project Managers, Technical Leads, Sector Leaders, and BC/regional leadership to achieve strong performance in client satisfaction surveys.
• Foster a positive culture among staff and leadership across the BC and region

Business Development and Collaboration:

• Establish and achieve client- and proposal-specific marketing and business development (M&BD) sales objectives, including driving internal cross-selling initiatives
• Lead and actively support the development of winning strategies and ensure successful project delivery
• Lead the growth of the BC and Region by developing and executing business development, key pursuits, and sales strategies
• Establish, monitor, and report key performance indicators (KPIs) for pursuit success rates.
• Establish, monitor, and report return on investment (ROI) KPIs on a client-by-client basis.
• Guide team members and leaders in expanding our reach and client base through strategic marketing, business development, sales, and account management initiatives
• Develop and manage client-specific and sector-specific marketing and business development (M&BD) plans for the BC/Region
• Drive cross-selling of Stantec services within the BC, across the region, throughout North America's Environmental Services Business Operating Unit (BOU), and in collaboration with other BOUs
• Enhance Stantec’s visibility by sharing our expertise and innovation through strategic client engagements that drive revenue growth
• Apply effective Go/No-Go review processes and monitor compliance to ensure consistent decision-making and strategic alignment
• Ensure opportunity pipeline data is actively maintained and monitored to inform business development strategies and optimize employee utilization rates

Project Focus:

• Meet or exceed the direct utilization target of 50%
• Actively participate in project delivery as appropriate, including in key roles such as Independent Technical Reviewer and Project Independent Reviewer
• Oversee risk management for projects and pursuits, including the review of contracts, fees, and proposals for major opportunities, and ensure the implementation of Go Conditions as outlined by Stantec’s risk governance processes 

Practice:

• Inspire and motivate the team while ensuring accountability for delivering high-quality technical and innovative design solutions
• Lead or assign responsibility for oversight of project delivery, QAQC, discipline excellence and technical quality, documents quality and best practices in the execution of work
• Responsible for assigning responsibility for design excellence in all disciplines present in the BC/region to foster in