Security Officer Shopping Center Patrol Driver

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Shopping Center Patrol Driver in Tustin, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed, driving Patrol Officer at a busy retail center, you will make routine patrols across storefronts, parking areas, and common spaces, staying highly visible to help reduce security-related incidents. You will assist shoppers and tenants with directions and service requests, document observations using site technology, and communicate clearly with your team. Allied Universal is agile, reliable, and innovative, leading with care, teamwork, and integrity.

 

Hiring for a Security Officer – Unarmed

Join the world’s leading global security company!

• Payrate is $21.50 per hour.
• Location Tustin, California
• Excellent benefits and career growth opportunities

Position Type: Full Time

Pay Rate: $21.50 / Hour

Job Schedule:

DayTimeMon03:30 PM - 12:00 AMTue03:30 PM - 12:00 AMFri03:30 PM - 12:00 AMSat03:30 PM - 12:00 AMSun03:30 PM - 12:00 AM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, guests, and employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Perform unarmed patrol duties throughout retail common areas, corridors, loading areas, and exterior perimeter to help to deter unwanted activity and/or policy violations.
• Conduct regular and random patrols on foot and/or by vehicle as assigned, adjusting patrol routes based on observed conditions and direction from site leadership.
• Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with disturbances, medical calls, and/or property damage reports.
• Monitor entrances, service corridors, and restricted areas, checking for unusual conditions, unsecured doors, and/or unauthorized access.
• Provide directions and general assistance to shoppers and visitors, including wayfinding to stores, amenities, and parking locations while maintaining a professional presence.
• Observe and report suspicious behavior, hazards, and/or maintenance concerns to the appropriate parties, and document findings in daily activity reports.
• Assist with after-hours access control support as assigned, including verifying credentials, logging authorized entries, and/or coordinating with management.
• Support loss prevention and tenant requests as directed by site procedures, including responding to calls for service and documenting outcomes.
• Communicate clearly with Allied Universal leadership, on-site personnel, and local responders as needed, using radio, phone, and written reports.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• A Guard Card and/or license is preferred.
• CPR Certification is preferred and may be completed post hire.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required f