Jobs and Careers
OP
Sales Force Business Analyst (CRM Strategy & Solutions Lead)
OpenXUS - Remote, United StatesRemotefull_timeVerifiedPosted 27 Aug 2025
About the role
Company at a GlanceOpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.
At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.
Company OverviewOpenX is the most innovative independent supply-side platform. We believe you deserve a better ad-selling and buying experience - one built on addressability, transparency, and sustainability. We help our partners demand more from their advertising technology and deliver better results for everyone in the digital advertising ecosystem.
Strategic Role SummaryAs the Salesforce Business Analyst (CRM Strategy & Solutions Lead), you will play a pivotal role in aligning our commercial priorities with scalable, data-driven CRM solutions. You will guide Salesforce's evolution across teams, driving operational excellence through rigorous data governance, workflow optimization, and technical collaboration. Your expertise will ensure CRM capabilities are tailored to business strategy while enhancing efficiency, accuracy, and cross-functional transparency.
Key ResponsibilitiesTranslate GTM and commercial strategies into detailed Salesforce platform requirements.
Own backlog prioritization, sprint planning, and communication in partnership with the Technical Team.
Lead user acceptance testing (UAT), enhancement ideation, and roadmap alignment with business stakeholders.
Drive rigorous data governance practices and ensure attribution accuracy and compliance reporting.
Oversee operational troubleshooting and maintain workflow efficiency across sales processes.
Collaborate with the Director of CRM Strategy & Solutions to align initiatives with long-term platform strategy.
Maintain and optimize dashboards, reporting structures, and buyer-seat mapping.
Champion platform upgrades, integrations, and proof-of-concept (POC) execution to support revenue growth.
Required and Preferred QualificationsRequired:3+ years of Salesforce business analysis, CRM operations, or platform strategy experience
Proven ability to translate business needs into CRM technical requirements
Strong experience managing backlogs, sprint cycles, and stakeholder communication
Deep understanding of data governance, reporting, and CRM workflow management
Experience collaborating with technical teams on roadmap execution and troubleshooting
Preferred:Salesforce certifications (e.g., Administrator, Business Analyst)
Experience within AdTech, SaaS, or high-growth technology environments
Familiarity with agile methodologies and sprint planning tools
Cultural Fit & Values AlignmentAt OpenX, we look for individuals who are humble, driven, and smart. We value a growth mindset, adaptability, and the willingness to challenge the status quo. The ideal candidate will be both strategic and operational, passionate about data integrity and continuous improvement, and thrive in a fast-paced, collaborative environment.
Diversity, Equity & InclusionOpenX is committed to building a diverse and inclusive workplace where everyone can thrive. We welcome candidates from all backgrounds and experiences, and we believe our differences make us stronger as a team and as a company.
Pursuant to any state, local ordinance, or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
OpenX is committed to fair and equitable compensation practices. For all applicants, the base salary range is noted above, per year + bonus + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.
A summary of our benefits, which include medical, dental, vision, 401k, equity and more, can be viewed here: https://www.openx.com/company/careers/ A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.
OpenX VALUESOur five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.
WE ARE ONEWe are one team. There are no exceptions. We are a group of stro
At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.
Company OverviewOpenX is the most innovative independent supply-side platform. We believe you deserve a better ad-selling and buying experience - one built on addressability, transparency, and sustainability. We help our partners demand more from their advertising technology and deliver better results for everyone in the digital advertising ecosystem.
Strategic Role SummaryAs the Salesforce Business Analyst (CRM Strategy & Solutions Lead), you will play a pivotal role in aligning our commercial priorities with scalable, data-driven CRM solutions. You will guide Salesforce's evolution across teams, driving operational excellence through rigorous data governance, workflow optimization, and technical collaboration. Your expertise will ensure CRM capabilities are tailored to business strategy while enhancing efficiency, accuracy, and cross-functional transparency.
Key ResponsibilitiesTranslate GTM and commercial strategies into detailed Salesforce platform requirements.
Own backlog prioritization, sprint planning, and communication in partnership with the Technical Team.
Lead user acceptance testing (UAT), enhancement ideation, and roadmap alignment with business stakeholders.
Drive rigorous data governance practices and ensure attribution accuracy and compliance reporting.
Oversee operational troubleshooting and maintain workflow efficiency across sales processes.
Collaborate with the Director of CRM Strategy & Solutions to align initiatives with long-term platform strategy.
Maintain and optimize dashboards, reporting structures, and buyer-seat mapping.
Champion platform upgrades, integrations, and proof-of-concept (POC) execution to support revenue growth.
Required and Preferred QualificationsRequired:3+ years of Salesforce business analysis, CRM operations, or platform strategy experience
Proven ability to translate business needs into CRM technical requirements
Strong experience managing backlogs, sprint cycles, and stakeholder communication
Deep understanding of data governance, reporting, and CRM workflow management
Experience collaborating with technical teams on roadmap execution and troubleshooting
Preferred:Salesforce certifications (e.g., Administrator, Business Analyst)
Experience within AdTech, SaaS, or high-growth technology environments
Familiarity with agile methodologies and sprint planning tools
Cultural Fit & Values AlignmentAt OpenX, we look for individuals who are humble, driven, and smart. We value a growth mindset, adaptability, and the willingness to challenge the status quo. The ideal candidate will be both strategic and operational, passionate about data integrity and continuous improvement, and thrive in a fast-paced, collaborative environment.
Diversity, Equity & InclusionOpenX is committed to building a diverse and inclusive workplace where everyone can thrive. We welcome candidates from all backgrounds and experiences, and we believe our differences make us stronger as a team and as a company.
Pursuant to any state, local ordinance, or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
OpenX is committed to fair and equitable compensation practices. For all applicants, the base salary range is noted above, per year + bonus + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.
A summary of our benefits, which include medical, dental, vision, 401k, equity and more, can be viewed here: https://www.openx.com/company/careers/ A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.
OpenX VALUESOur five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.
WE ARE ONEWe are one team. There are no exceptions. We are a group of stro
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s