CRM: Field Clinical Manager - Orange County/San Diego, CA

 Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About this role: 

The Field Clinical Manager will partner closely with the Area Vice President & Regional Sales Manager to achieve revenue goals and manage the region’s clinical personnel and resources. This position will identify and implement strategies to increase coverage efficiency and improve the productivity of the clinical team.  Responsible for the development/coaching of clinical representatives, as well as administrative management tasks. Reports to Area Vice President. This role will cover North Dakota, South Dakota & Minnesota.

 

Your Responsibilities will include: 

• Manage and coach clinical representatives through the utilization of field rides, individual and group meetings, and company resources to ensure regional alignment of goals, development of talent, and adoption of best practices.  
• Demonstrate effective change leadership to adapt to an evolving customer base and industry service expectations. 
• Communicate and drive alignment of corporate, division, and regional vision, goals, and activities. 
• Be a critical part of a collaborative regional management team with HR to locate, recruit and hire top clinical candidates for open positions. Continually maintain a robust and diverse personnel “bench” of candidates for use in future hiring opportunities. 
• Oversee the training and development of the clinical team in implant, service delivery, competitive and product knowledge. 
• Ensure all direct reports have annual/quarterly objectives. Implement a regular performance evaluation schedule, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed. 
• Coach and advise the clinical team on teamwork, time and task management, and career development. 
• Perform administrative tasks related to management, expense, inventory, and communication activities. 
• Identify service opportunities through analytics, time studies, and/or field visits.  Address service opportunities through coaching or the development and execution of measurable initiatives. 
• Coordinate, develop, and implement strategies to increase service efficiency and optimize clinical headcount utilization.  Leverage national best practices via a network of Clinical Leaders and training. 
• Collaborate with the hospital and clinic personnel to streamline service coverage needs. 
• Partner with Area and Regional Sales Manager team to coordinate regional sales and service efforts. 
• Provide direction to the clinical team regarding managing assets, resources, and expenses. 

 

What we're looking for in you: 

Minimum Qualifications 

• Bachelor’s degree plus 7+ years of related work experience or an equivalent combination of education and work experience 
• CRM certification and demonstrated aptitude in CRM therapy knowledge for implants and device support 
• Knowledge of local CRM customer base preferred 
• Demonstrated leadership/credibility with the local team(s). 
• Strong business acumen and strategic problem-solving skills 
• Ability to interact effectively with internal and external customers (including all BSC divisions) 
• Ability to manage conflict effectively and effect change 
• Strong oral and written communication skills 
• Strong project management experience 
• Must be energetic, organized, determined, and goal-oriented 

 

Preferred Qualifications 

• IBHRE certified 
• Management or leadership experience

 

 

 

 

 

 

Requisition ID: 598116

 

The anticipated annualized base amount or range for this full time position will be $120,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

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