Jobs and Careers
AR
Retail Store Manager
ArticleUnited Statesfull_timeVerifiedPosted 30 Mar 2026
💰 $120,000/yr($100,000/yr – $120,000/yr)
About the role
Retail Store Manager
Department: Retail -Leadership
Employment Type: Permanent - Full Time
Location: Bellevue
Reporting To: Lorretta Ormonde
Description
Hi there, we’re Article. 👋 Since 2013, we have been reinventing the furniture industry one sofa at a time, it’s not easy—it requires solving challenging, meaningful problems. This is where you come in, as a Retail Store Manager, you’re the face of Article to our customers, helping them create beautiful spaces while making every in-store customer interaction a delightful one.
Why We Need You:
As the Store Manager, you are essential in shaping the success of our new Bellevue retail store. You will create an inviting, thoughtful space where customers experience our designs firsthand. Beyond day-to-day operations, you will drive sales, optimize performance, and cultivate a culture of excellence. Your ability to analyze financial data and develop a high-performing team will ensure our store exceeds its targets.
This is a chance to lead Article’s retail evolution. You will build strong customer relationships and help set the standard for future US expansions. With your expertise in visual merchandising and leadership, you will create a shopping experience as seamless as our online presence.
Why Article?
As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry.
About the Bellevue store:
- Our store address is: Lincoln Square North, Bellevue, WA 98004
- Store size: 8400 square feet
- Staff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads (key holders), 9-12x Home Experts (associates)
- Hours of operation: The store is open 7 days per week, Monday - Saturday, 10 am - 8 pm, Sunday 11 am -7 pm
- Travel: You will be required to travel within the US and Canada. So you will require a valid passport.
Interview and Onboarding Schedule
First Interview (June 1st- June 9th)
- A 45-minute virtual conversation with our Talent Acquisition team to discuss your background and interest in Article.
Second Interview (June 10th- June 16th)
- An hour virtual deep dive into your retail leadership experience with a Store Manager and the Regional Visual Merchandising Manager
Final Interview in Vancouver, BC (June 29th- July 2nd)
- Top candidates will be brought up to our Vancouver HQ for in-person interviews and a visit to our Strathcona retail store.
Onboarding & Training (Vancouver, BC)
- If hired, your first two weeks will be spent at our Vancouver HQ for hands-on training and connection with the broader Retail leadership team.
What You’ll Do:
- Responsible for your store's financial health and profitability, driving revenue and exceeding targets
- Support store team in setting and achieving KPI goals, by driving a culture of performance, cost awareness, and accountability. Develop the required business acumen to analyze results and plan & execute for improvement
- Ensure product and visual merchandising standards are executed, maintained, and enhanced, including window displays and in-store merchandising
- Provided an exceptional customer experience and role model service expectations
- Build a high-energy culture of excitement and engagement focused on creating memorable experiences for our customer
- Create effective succession, recruiting hiring and training plans
- Develop seamless communication with other members of the Store Management Team
- Manage staff schedules and payroll; ensure store hours, staff schedules and employee expertise meet the needs of the customers and the store performance
- Develop a strong knowledge of the Article product range
- Handle escalated customer concerns and follow up with positive results
- Lead and validate client strategy to build lasting relationships with existing customers and drive new customer acquisition
Who You Are:
An Operator Who Builds, Not Just Runs
- 5+ years of proven experience
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