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AI

Product Consulting Manager

AiDash
United States, United Statesfull_timeVerifiedPosted 24 May 2024

About the role

Who is AiDash?
AiDash is on a mission to empower critical infrastructure industries, making them climate-resilient and sustainable through the fusion of satellite technology and AI. Our cutting-edgefull-stack SaaS solutions are revolutionizing asset inspection and utilities, transportation,and construction sectors. By leveraging our innovative technology, our customers not onlycomply with sustainable asset management practices, biodiversity net gain mandates andcarbon capture goals but also achieve remarkable ROI within their first year of deployment.
At AiDash, you'll find a culture of continuous learning and collaboration, supported by ateam of mission-oriented, self-driven, and highly accomplished professionals who arecommitted to excellence.
We are a series-C start-up backed by leading investors (including G2 Venture Partners,Lightrock, BGV, Marubeni, among others) and by our customers-turned-advocates (DukeEnergy & National Grid Partners, among others)! We’ve been recognized by Forbes twoyears in a row as one of “America’s Best Startup Employers”. We are also one of the fewclimate software players ranked in Time Magazine’s “America’s Top GreenTech Companies2024”.
Join us in creating a greener, cleaner & safer planet at www.aidash.com.
What is the Role?
Are you ready to be a catalyst for transformation? As a Manager for Product Consultingwithin the broader AiDash Customer Success team, you'll play a pivotal role in driving ourvision forward. You'll own and drive our consultative engagements with customers,ensuring they realize exceptional business outcomes through our satellite-powered AItech.
Our customers have climate resilience problems, AiDash has a robust tech platform, andyou will drive the outcome. Here's what your journey with us will look like:
•Strategic Consulting Partnership: You'll be the go-to person for our customers,developing solid working relationships from C-suite executives to front-line fieldstaff (you get a pair of work boots on us!). You'll work closely with customers to divedeep into their business objectives, needs, and challenges, collaborativelyidentifying the critical problems you will solve with them. Imagine the customers’situation as trying to find a few needles in a haystack, except the haystack spansthousands of miles, and they have nothing but a clipboard and truck to go find them.You’ll expertly lead them through complex analytics around their problem set withcompelling communication skills. You'll serve as their trusted advisor, craftingtailored strategies to tackle this thorny problem using our satellite-powered AItechnology.
•Product Value Maximization: You’ll lead dynamic cross-functional teams spanninganalytics, data science, product, sales and delivery to craft the perfect solution andcustomer journey for the customer’s needs. This means more than just creatingstrategic outcomes for your customers – you’ll be the voice of the customer for ourR&D, and your tailored customer solution today will drive new product developmentatop our incredible AI platform. As we expand our portfolio of products, you’llworkshop specific capabilities with our Data Science, Engineering, and GeospatialAnalytics teams. Your knack for problem-solving and innovative thinking will drivevalue creation beyond expectations, reducing environmental risks once and for all.
•Change Enablement & End-to-end Ownership: You will take full ownership of thecustomer’s journey and collaborate with multiple AiDash departments toimplement & deploy crafted product solutions for them. You’ll lead critical changemanagement efforts, guiding customers through the transition while painting acompelling narrative that underscores the necessity for change. Your leadership willbe instrumental in ensuring that our products are seamlessly integrated into ourcustomers’ workflows within time & budget constraints. The result? Customers areset up for successful long-term, impactful use of our products and realize valuefrom AiDash.
What are we looking for?
•Experience: You bring 3-6 years of experience that includes managementconsulting, digital product consulting, analytics or large-scale, complex B2B SaaSdeployments with a proven track record of leading teams to deliver impactfulprojects for clients. Your work isn’t just the design or leave-behindrecommendation: you have made measurable change happen with diversestakeholders in an operational environment.
•Customer Empathy and Initiative: As a self-motivated individual, you're not afraid toroll up your sleeves and immerse yourself in our customers’ field environments.Whether it's donning a hardhat and work boots to work with the front line, orengaging in management discussions, you approach every interaction with thestrongest customer empathy, respect for a diversity of customers from communitiesall over the country (and increasingly, the world), and a passion f

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Company

AiDash

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