THE ROLE

Our Assistant Store Managers play a crucial role in supporting the Store Manager to ensure the efficient and successful operation of the store. You are responsible for creating a positive and productive work environment while maintaining a high level of customer service. You have excellent interpersonal and communication skills which combined with strong leadership abilities can motivate and guide the Team.

LIFE OF THE ASSISTANT STORE MANAGER

An Assistant Store Manager is someone who has passion for retail, a dedicated, motivated, and customer-oriented individual with a strong sense of responsibility and accountability who thrives in a fast-paced environment and promotes teamwork and open communication among staff. You always demonstrate Calzedonia Group’s Key Values: Open Minded, Authentic, Passionate, Dynamic, Team Player, Pragmatic!

Open Minded: Open to learning and receiving guidance and feedback from store leadership. You embrace new ideas, are receptive to customer feedback, and approach challenges with a willingness to explore innovative solutions. You understand the diverse needs and preferences of guests and colleagues, fostering an inclusive and welcoming atmosphere within the store. You actively engage with guests, adapt to ever-changing trends, ensuring a personalized shopping experience.

Authentic: Be real! Honesty is key and always working together with integrity. Assistant Store Managers embody genuineness and sincerity. You enjoy authentically connecting with guests, sharing your passion for the brand while fostering loyal and long-lasting relationships with guests and colleagues. #WeAreOne We support and encourage a respectful and inclusive team atmosphere by welcoming Diversity, Inclusion and Equity for all team members and guests.

Passionate: Share your excitement and promote brand loyalty with guests and store team. As an Assistant Store Manager you have firsthand experience with new fashion collections and can share newness with all guests. Share your passion for INTIMISSIMI by building brand loyalty with each guest!

Your goal is ensuring each guest has a memorable experience in our shops.

Dynamic: Assistant Store Managers thrive in a fast-paced environment, embracing change and adaptability. You will be able to navigate busy hours, responding with care to guests’ inquiries and requests, supporting with visuals updates, assisting with stock management practices, and overall contributing to a seamless shopping experience for guests and efficient environment for colleagues.

Team Player: We are all in this together! Our Assistant Store Managers believe in teamwork through all day-to-day activities to ensure high quality experience for guests, but also supporting each other every step of the way. You collaborate effectively with colleagues, fostering a positive and cooperative atmosphere in the shop. Being part of the INTIMISSIMI means lending a helping hand to colleagues, being a mentor for new colleagues, creating a unified and motivated network that delivers high quality guest experience.

Pragmatic: You are a problem solver! You approach challenges with practicality and resourcefulness, finding effective solutions together with your colleagues and store leadership that align with the store’s goals and guests’ needs. Always balancing creativity and efficiency, while following company policies and procedures.

KEY RESPONSIBILITIES

Sales and Performance Management:

• Assist in the execution of marketing initiatives and promotional events to drive customer traffic and increase brand awareness.
• Provide regular updates to the Store Manager on store