Services Sales - Account Partner -Accelerated Industries (TTH)

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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We’re looking for friendly, driven, experienced Account Partners to join our growing Professional Services sales team in Travel, Transportation, and Hospitality!

In this role, you’ll be a key player on our Go-To-Market team, working closely with everyone from license sales and product experts to creative, legal, and success teams. You’ll build strong relationships across the board to truly understand our customers' goals and help them bring their vision to life. As the main strategist and driver behind each deal, you’ll lead the charge—with our amazing delivery team backing you up every step of the way.

Responsibilities

• Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers

• Facilitate qualification, deal cycle participation, account reviews and value assessments

• Drive awareness within a micro-vertical to develop repeatable motions

• Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology

• Serve as a key SME, leader, and professional services consultant to our license sales teams

• Serve as the liaison between internal teams and the customer

• From Operating Model:

• The Account Partner (AP) is accountable for creating and executing a strategy that builds mind-share and broad adoption of Salesforce technologies on his/her assigned accounts. 

• The AP ensures alignment with Sales and is responsible for developing relationships within his/her account(s) to accelerate value and improve customer outcomes, and help uncover new opportunities for Salesforce. 

• The AP is accountable for bookings, revenue, margin, CSAT, and value delivered across his/her assigned account(s) and serves a key contact for customer negotiations and escalations
   

As an Account Partner, you become a truly trusted advisor to our customers. By deeply understanding their industry and delivering top-tier execution, you’ll help them see a clear path to achieving their biggest goals—and get the absolute most value out of their Salesforce investment.

You’ll take the lead on growing Professional Services in your region. From spotting new opportunities and hosting pitch-perfect C-level presentations to managing pipeline, forecasting, and driving long-term adoption, you’ll own the entire customer journey and champion their success every step of the way.

Here are some key responsibilities of the position:

• You will be individually responsible for the success of a specific territory and patch. You wil consistently demonstrate the ability to develop, manage and elevate Accounts to Tier 1 /2 

• You will be accountable for a quota of up to $15M annually

• You will utilize a consultative selling approach across all client levels, particularly C-Suite stakeholders

• You will demonstrate strong executive presence and confidence when sharing a strong point of view through effective storytelling

• You will have the ability to move fast and drive results 

• You will Influence leaders and orchestrate internal alignment to provide the best solutions for our customers

• You will flawlessly navigate across all our internal teams to create synergy and alignment in driving the deal to closure maximizing both license and services bookings.

Desired Qualifications

• You have worked within a consulting landscape for a minimum of 5+ years

• You have been in a quota carrying selling role, selling Professional Services for a minimum of 5+ years

• You have 10-15 collective years of experience managing deal cycles

• You are experienced with managing a high volume of deals while still being able to go deep with select customers