Claim Manager II (First Party Injury Litigation)

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Salary

Job Description:

 

Claim Manager II (First Party Injury Litigation) – The Auto Club Group

What will you do:

The Auto Club Group is seeking prospective Claim Manager II who manages the daily operations and administers policies and procedures for assigned claim functions within a large loss or highly complex claim processing area.

In this position, you will have the opportunity to:

• Performs specialized claims functions within assigned region such as organizing and managing claim investigation programs to identify fraudulent insurance claims, handling catastrophic losses/regional claims, casualty claims, subrogation, casualty litigation, etc.

• Manages the investigation, evaluation and settlement of complex or high dollar value claims.

• Manages personnel within assigned area.

• Interviews job applicants and recommends the hiring of personnel.

• Schedules work hours and assign job duties.

• Evaluates employee work performance.

• Counsels, disciplines and recommends the termination of subordinates as indicated.

• Accountable for financial and non-financial results (budget and actual), project management and staff management.

• Prepares budget estimates and ensures adherence to budgetary guidelines.

• Takes necessary corrective action to mitigate or reverse unfavorable variances.

• Reviews and approves reserves for both general and catastrophic claims.

• Facilitates and supports departmental objectives.

• May be responsible for setting and developing a strategy for department operations.

• Analyzes and appraises departmental operating results and develops innovative approaches to improve performance or resolve problems.

• Prepare statistical forms necessary to produce monthly company financial reports.

• Works in cooperation with director to develop contingency planning for large scale catastrophic losses.

• Conducts technical research and develops methods to reduce or contain costs related to operating expenses and paid claims.

• Provides direct assistance to the director and executive staff in coordinating or conducting special claim surveys and projects.

• Involved with outside organizations in the community to enhance public image.

• Performs claim investigation and settlement activities in catastrophic loss/injury situations as warranted.

• Coordinates the investigation of suspected fraud at branches and other office locations.

Supervisory Responsibilities (briefly describe, if applicable, or indicate None):

• Directly and indirectly manages a staff of management, professional, technical and or support staff who may be assigned to one or more locations.

Work Environment

This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.

With our powerful brand and the mentoring, we offer, you will find your position as a Claim Manager II can lead to a rewarding career at our growing organization.

How you will benefit:

Claim Manager II will earn a competitive salary of $93,000 to $125,000 annually with annual bonus potential based on performance.

Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:

• 401K Match

• Medical

• Dental

• Vision

• PTO

• Paid Holidays

• Tuition Reimbursement

We’re looking for candidates who:

Required Qualifications (these are the minimum requirements to qualify):

Education (include minimum education and any licensing/certifications):

• College level coursework in Business Administration, Insurance, or a related field or the equivalent in rela