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Field Service Representative

Sulzer
Bridgeport, United Statesfull_timeVerifiedPosted 2 Feb 2026

About the role

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Job Summary

Interpret drawings and advise purchaser regarding the sequence of steps in erection, installation, inspection, start-up, or repair of pumps. Explain features and components of products and the functions of those products, and constructively comment on work conditions, methods, and procedures at the jobsite.

Key Responsibilities

  • Supervise/assist in troubleshooting of problems, installation, assembly or disassembly of pumps, and/or seals
  • Travel to jobsites worldwide upon dispatching by Field Service Manager
  • Responsible for completing and forwarding to corporate office all necessary paperwork for all jobs
  • Inform closest Service Center of any potential sales activities while at site
  • Supports, cooperates with, and participates in company-wide LEAN and EHS Management System which includes following all safety, health and environmental policies and procedures. 
  • Performs other duties as assigned

Qualifications / Requirements

  • High School Diploma or equivalent
  • Experience in pump factory or Service Center with skills in different work processes of pump manufacturing, assembly, or testing—Sulzer Apprenticeship Program meets these requirements
  • Excellent written, verbal, negotiation, and listening skills
  • Strong ability to utilize technical knowledge and analytical skills to resolve problems and customer complaints
  • Excellent interpersonal skills
  • Strong computer skills, with proficiency in latest “Microsoft” software. SAP and Gelco expense reporting a plus.

What we offer you

  • 15 days of paid time off and 12 company-paid holidays
  • 401k plan with a 6% match
  • Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
  • Health savings account matching
  • Motivating wellness program
  • Employee Assistance Program
  • Paid paternal leave 
  • Gym reimbursement


Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
 

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

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Company

Sulzer

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