Employment Type:

Full time

Shift:

Day Shift

Description:

Join the MercyOne Family! We are looking to hire a Patient Access rep - Patient Access Dept!

Schedule:

• Full Time 40hrs a week, flexible schedule, some holiday and weekend rotation.

General Requirements:

• Customer service background is required.  Working knowledge of computer operations and electronic interfaces is required.  Formal software course training is preferred.  

• Maintains current knowledge of patient accounting processes and systems, regulatory and 3rd party payer issues and requirements. 

• Ability to communicate and work with patients, physicians, associates, MO, CO and SSC leadership, multiple direct patient care providers and others to expedite the patient accounting process.  Strong communication skills (verbal and written) in dealing with trainees, associates, and internal/external customers. 

• Effective critical thinking, problem solving and decision-making skills. Strong quantitative and analytical abilities to process and display data.   

• Ability to handle heavy workloads and short deadlines in a positive manner.  Adapts quickly to changing conditions, assimilating new processes into job functions and taking ownership. 

• Must possess the ability to comply with Trinity Health policies and procedures.    ​​

Education:

• Must possess a demonstrated knowledge of patient access functions with attention to Billing & Following, Customer Service, Patient Access, Denial Management, Quality Assurance & Training, and/or Payment Posting.  Associate’s degree in business/management, Healthcare Administration, or other Healthcare discipline preferred. 

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.