Head of Solutions Architecture, Professional Services

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Head of Solutions Architecture for Professional Services, is responsible for leading the Solutions Architecture global function for Acceptance Solutions Professional Services, including interpreting the organization’s objectives and the enterprise and solutions context into standards and usage guidelines that drive consistency, predictability and efficiency in the work executed by the solutions architect within the group.

He or she will be accountable global leader for architecture governance for all designs, solution overviews and engineering constructs to promote Professional Services as a value proposition driver to enable Visa clients to innovate and transform their businesses by leveraging a host of solutions, services, and offerings available for use within the Acceptance Solutions ecosystem. This critical leadership role is vital in assisting Visa clients to meet their business objectives through a range of services (e.g., consulting, migration, management, integration, custom development, etc.) to simplify how clients integrate with our Acceptance Platform and accelerate the consumption of our services.

The leader will build strong relationships with our partners in Sales, Solutioning, Product Management, Technology and Client Services to develop the right solution architecture and technical strategies for clients. The leader should have prior financial services or payment technology experience and proven success developing business with critical financial institutions, processors, ISVs, PSPs, PayFacs, and merchants, helping to grow the business’ revenue, and leveraging a dynamic operating model to advocate for the adoption of the host of solutions provided by the Professional Services team.

This role provides an exciting opportunity to lead a global team to collaborate with clients and position Professional Services as Acceptance Solutions’ critical lever for success, innovation, and transformational growth, and in turn grow and diversify the business’ revenue.

Role & Responsibilities:

• Standardize and evangelize the PS architectural blueprints by leading the creation and evolution of an integrated architecture program based on business and customer needs, demonstrating the business value of architecture as an enabler for business strategy implementation and technology innovation
• Manage the Architecture team that is responsible and accountable for strategic technical direction and architectural integrity, that evolves to become a network driving the corporate-wide technical vision and mandates. Set a standard for Enterprise/ System architecture within the PS team and foster an innovation culture.
• Assume overall technical responsibility to ensure that Acceptance Solutions meets its client contractual obligations to deliver innovative payment solutions, globally and at scale for its Strategic client portfolio.
• Leverage understanding of the clients’ business strategies/objectives and payments domain expertise to create solution approaches that are integrated in the product roadmap with a committed timeline and budget.
• Act as the technical champion within the PS team to advocate for client’s priorities, while mindful and respectful of competing product development priorities and backlogs simultaneously, manage client expectations and delivery timelines while ensuring the feasibility of solutions by mapping components to actual existing capabilities and assets.
• Provide thought leadership on all payments and commerce-related matters in order to develop a vision for specific areas of solution with an eye toward applicability across the broader Strategic client portfolio.
• Develop and implement a comprehensive technical strategy and architecture that aligns with business goals and objectives.
• Provide technical guidance and oversight to development teams, ensuring that projects are delivered on time and to high standards.
• Communicate technical concepts and strategies to non-technical stake