Job Description Summary

This position reports to an Engineer in the Field Assurance Department. This department is responsible for fielding of customer complaints about products. The complaints may come from patients, health care providers including physicians, nurses, or other health care staff. This department investigates the root cause of failure from an engineering perspective.

This internship will be responsible for helping to process customer complaints, aiding in the investigation of root cause analysis, and will assist with engineering activities including collecting data, analyzing data, and preparing reports.

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Summary of Position with General Responsibilities

The following duties and responsibilities are intended to be representative of the work performed by the incumbent(s) in this position and are not all-inclusive. The omission of a specific duty or responsibility will not preclude it from the position.

• Assist with assignments

• Apply engineering principles

• Detail oriented

• Responsible team member

• Identify tasks and be task oriented; take ownership of task/project

• Results oriented

• Potential assignments in both Sandy and Salt Lake City

Potential Task Assignments within the scope of this position

1.    Initiates new or revised documentation and tracks through appropriate approval cycles and implementation.

2.    Maintains a professional working relationship with internal & external customer and support staff

3.    Participates on cross-functional teams.

4.    Provides technical support on failure investigations, complaint evaluations, and quality documents.

5.    Assists in developing physical and functional test requirements to assure specifications & regulations are met.

6.    Writes and reviews reports and data.

7.    Trains on, understands, and follows company procedures and regulatory requirements.

8.    Participates in and provides input to training on department and division procedures and policies.

9.    Prepares and presents oral and written project updates and technical discussions.

Knowledge and Skills:

1.    Basic technical writing skills

2.    Basic interpersonal skills – active listening

3.    Ability to read drawings

4.    Good understanding of engineering principles

5.    Demonstrated ability to apply engineering principles

6.    Ability to perform testing per written directions

7.    Demonstrated comprehension of basic descriptive statistics

8.    Basic software application skills                       

9.    Basic problem-solving skills

10.  Ability to collect and analyze data and derive conclusions

11.  Ability to make recommendations to reach a solution

12.  Oral and written presentation skills

13.  Ability to follow design controls

14.  Ability to work independently

Qualifications

• A student working towards a Bachelor’s degree in science or engineering.

The incumbent must demonstrate the ability to perform the essential job functions as outlined in the listed tasks, duties, and responsibilities.

Physical Requirements

This position is in an office and/or laboratory environment and requires the incumbent to sit, stand and perform general office functions. The incumbent may also be required to lift up to twenty-five pounds occasionally. The incumbent may be required to stand for extended periods of time. Bending, stooping, and reaching are also frequently required.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring