Logistics Technician I

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

19.00 to $21.00 per hour19.00 to $21.00 per hour

 

Job Summary

Have great customer service and time management skills? Looking to enter into the Bay Area Biotech and Pharma industry? We are seeking individuals who possess a professional attitude, an ability to use technology and systems, demonstrable experience as a hard worker, but most importantly a great customer service mindset. Awareness of formal S&R routines is a plus but not required.

The Shipping & Receiving Clerk role is support within the Lab Services Division. Typical assignments are focused on customer service, package receipt, and on-site delivery tasks. This energetic and detail-oriented person will be part of a larger biotech services company, providing fast-paced inbound and shipping needs for multiple tenants via the operation of a centralized Shipping & Receiving area.

This role is for a Full-Time (40 hour/week), Non-Exempt, Hourly S&R position.

Job Description

Essential Duties and Responsibilities 

We are seeking a candidate to perform general facilities duties which primarily include, but are not limited to:  

• Receiving packages, entering into Shipping & Receiving tracking database and delivering to site tenants in a professional manner 
• Processing pre-packaged outgoing shipments, ensuring accuracy, completeness, promptness, accountability, and condition of shipments meet established standards 
• Utilizing company routines and materials management technologies to ensure goods security 
• Acting as an on-site Point-of-Contact for end users regarding Shipping & Receiving support 
• Escorting delivery personnel and special equipment when necessary 
• Safely utilizing pallet jacks, delivery carts, and forklifts, and other S&R equipment
• Following site-specific SOPs, work procedures, and Shipping & Receiving programs 
• Under the supervision of the S&R Supervisor, maintaining shipping and receiving equipment  
• Traveling between client locations as necessary 
• Ensuring work areas are clean, organized, and safe 
• Performing additional support-level and  in-scope S&R tasks as necessary 
• This position reports to: Shipping & Receiving Manager 
• This position has no direct reports

Minimum Training, Knowledge, Skills, Abilities, and/or Qualifications 

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• High School Diploma/G.E.D. 
• Customer Service skills experience 
• Familiarity with the laboratory environment and/or Shipping & Receiving environment a plus but not required 
• Ability to safely lift items heavy packages and carry short distances 
• Ability to operate a forklift; current Forklift Certification a plus but training can be provided 
• Proficient with the Microsoft ecosystem (Windows, Office, Office 365, etc.)
   

Additional Employee Expectations 

• Work proactively and positively with a high-level of independence and intrinsic motivation 
• Strong organizational, communication, and customer service skills 
• Maintain open, professional, and productive dialogue with internal employees and clients 
• Operate efficiently and develop a mastery of all assigned tasks 
• Demonstrate a desire to grow by seeking out new opportunities and enhancing burgeoning skills 
• Exhibit maturity and a leadership mentality 
• Anticipate contingencies and adapt to changes quickly 
• Be open and willing to learn fro