Sales Training Manager - North America Lead

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The Training Manager, Leadership Programs – North America will support the deployment and maintenance of learning solutions to support customer-facing leadership teams across North America.  This position will be part of the Global Sales Training Department, under Global Marketing.  They will ensure successful content delivery, application of selling coaching norms and global adoption of Dexcom leadership competencies.  This manager will build and maintain trust and credibility within the North America sales leadership team and with matrixed stakeholders and their teams.    The ideal candidate should be proficient in using various learning management systems, virtual classroom platforms, and digital engagement tools to drive effective training.  It is expected for this manager to possess strong interpersonal communication, leadership skills, project management, time management, & problem-solving skills to ensure success in the role. Success in this role will be defined by the candidate with strong collaboration, breadth of leadership experience and effectively managing business complexity.

Where you come in:

• You support the design of complete learning experiences by preparing meaningful, relevant training programs that include measurement frameworks and are connected to KPI for measurable outcomes/ROI. 
• You are primary facilitator for all new hire onboarding programs for sales leaders in US & Canada.
• You coordinate with sales training leadership and sales operations teams to determine specific metrics and measurements to assess the success of training activities that will ensure content supports the training and corporate strategies
• You deliver training programs in an effective manner, while supporting on-going workflow management for active design and development projects

• You proactively communicate regarding the training program plans, timelines & incorporate new and relevant training approaches and industry best practices to create and maintain a best-in-class training program

• You consult with matrix stakeholders, across the commercial team to triage and assess functional training projects, while incorporating adult learning principles and innovative facilitation methods & technology that drive continuous improvement
• Utilize Dexcom CONNECT selling model and leadership competencies with global training teams to design coaching workshops and custom-coaching tools that reinforce key strategic leadership imperatives

What makes you successful:

• You bring >5 years life sciences training and/or coaching experience with excellent verbal & written communications skills, plus facilitation experience with audiences of all sizes
• You possess excellent verbal & written communication skills and are highly adaptable (bi-lingual skills is a plus – French Canadian)
• You thrive under complex and matrixed working environments which makes you confident managing expectations from global partners while balancing timely delivery of work projects and meeting deadlines
• You bring working knowledge of talent development, people management, KPI, analytics and partner with key sales operations stakeholders to ensure optimal leadership effectiveness

• Proven ability to drive change management initiatives and adapt training strategies in dynamic environments.
• Strategic thinking with the ability to align learning prog