Jobs and Careers

Director, Trade & Customs Operations

United Statesfull_timeVerifiedPosted 27 May 2026

About the role

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.

Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.

Work location:

This position may be based anywhere in the United States and includes travel as part of the responsibilities.

Job Summary

This position will be responsible for leading & managing Acuity’s Global Trade & Customs Operations team. This leader will build, enable and execute customs compliance and operations work. This leader will ensure regulatory application through the supply chain working in close partnership with our Finance/Tax Organization and our Compliance Team. This role reports to the VP of Distribution and will be responsible for leading a team of import and export coordinators.

Key Responsibilities

Drive efficient & robust import & export custom clearance procedures between North America, Mexico and other locations around the world.
Analyze and aggregate the causes of customs clearance issues to drive improvement actions with our partners.
Broker Management (Drawback, Audits, HTS, Timeliness, ISF filing, Post Summery Corrections, Recordkeeping).
Work with freight forwarders, US customs officers, custom brokers, and internal and external customers on all matters pertaining to customs and import and export regulations
Ensure compliance for CTPAT, PIP.
ACE reporting and portal management for all Business Units.
Responses to Customs Requests for Information.
Denied Party Screening.
Participate in supply chain sustainability programs.
Continuous Improvement: Executing continuous improvement and strategy deployment and working to standardize processes and develop best practices.

Minimum Requirements

Bachelor’s Degree.
7+ years’ experience with import/export global trade , Supply Chain, or Transportation
Prior experience leading an operations team.
Licensed Customs Broker Preferred.
Familiar with BABA,ACE, HTS, export/import valuation, ITAR/EAR regulation familiarity Other Government Agency requirements such as FDA, EPA, DDTC and Free Trade Agreements.
Familiar with Other Government Agency requirements, Free Trade Agreements and CBP processes, U.S. Government export regulations to generate compliant export declaration filings (EEI filings)/import declaration filings.

Preferred Experience

Proficiency in MS Excel, MS Access, SAP, OneSource, Amber Road, or similar Trade Software (PRISMA).
Knowledge of the Customs Compliance Regulations (domestic/global import/export and application of export/import trade regulations
Detailed and task-oriented self-starter who can develop effective networks with internal and external customers.
Excellent organizational skills with the ability to respond efficiently and effectively to time-critical issues with competing / conflicting priorities. (Strong sense of urgency)
Working knowledge of incoterms.
Effective communication and strong collaborative problem-solving skills.
Experience in developing strong collaborative teams.