Lead HR Technology Analyst

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA. 

Job Description

THE POSITION:

The Lead HR Technology Analyst is responsible for supporting and contributing to the successful delivery & management of the Enterprise HCM (UKG Pro) with a primary focus on Payroll and Time & Attendance functionality. The Lead HR Technology Analyst will proactively partner with internal Functional Owners & technical resources to plan & configure new functionality, optimize stabilized functionality, develop basic to mid-level complexity data reports, support existing User Population & operate as the Technical SME for Payroll and Time & Attendance modules. This includes gathering requirements, capabilities assessments, project/task planning, develop/test/launch functionality, & maintenance. This also includes scheduling and communicating system maintenance and upgrades, resolution of technical issues, & creating technical documentation. The position will identify, research, track, and ensure timely resolution or appropriate escalation of technical issues (internal user support & external vendor support).

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. 

As a Lead HR Technology Analyst, you will collaborate with stakeholders across the business, HR, IT, Finance, Payroll, and Legal to understand the business needs in order to drive sustainable time & attendance and payroll technology solutions.

These results are achieved by:

• Technical subject matter expert (SME) for Time & Attendance and Payroll modules, responsible for understanding key business processes and reporting to drive continuous improvements and efficiencies.
• Build and maintain strong stakeholder relationships across the organization.
• Recommend business process, reporting and system enhancements to improve efficiency and business outcomes.
• Proactively engage key stakeholders and technical resources to define requirements, manage project tasks, and execute testing activities.
• Lead cross-functional enhancements and projects supporting the functional delivery and leading the technical execution through timely implementations and stabilization.
• Understand critical internal and external interfaces and how data is used throughout our end-to-end processes.
• Responsible for the configuration, testing and documentation to any changes to the system, security, and reporting.
• Lead the deployment of future releases and system maintenance.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. 
• All other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

• Travel (as needed)
• Hours (40 per week with occasional overage to meet critical deadlines/resolve critical issues, M - F)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND