Principal, Retail Design Ops, Global Jordan

The Jordan Retail Concepts Design team is inspired by the Greatest of All Time, and is focused on continuing to deliver evolution and inspiration globally that is made and engineered thoughtfully and intentionally. Enabling the attainment of our CSR strategic goals and vision for the future of Jordan Brand.

The Global Design Operations function powers and supports Global Jordan Design, by providing 100+ designers the time, space, and resources they need to create products that inspire our consumers and define the industry. At its heart, the mission of our Global Design organization is to unlock creativity via premier studio management and operational excellence.

WHO WE ARE LOOKING FOR

We are looking for an exceptional Principal Operations Leader to combine their experience, problem solving abilities, communication skills and creative resourcefulness to help build the future of Jordan Retail across the globe.

The ideal candidate is a highly creative problem solver, who is process oriented and doesn’t settle for anything less than the best solutions, and business defining Operational Excellence. Showing up ready to prioritize and carry responsibilities independently in a constantly evolving environment. This role requires a forward thinker, who is also a strong teammate with a dedication to collaboration.

WHAT YOU WILL WORK ON

If this is you, you’ll be enabling consumer led Retail Concepts and the evolution of the retail business; at the macro and micro levels, aiding in the development of global concepts, global stores, program and project work.

You will stand up and lead ongoing best in-class operational processes on both a macro and micro level. Crafting a tactical strategic offense that creates organization and allows the creative team to deliver against their strategic goals and targets. You will own the week-to-week project schedule, lead project costs, timelines and quality while remaining flexible and focused on delivering the best creative solutions. You will own the Retail Concepts studio project tracking, and coordination with cross-functional partners and external vendors and consults. Project work will include 2D and 3D retail elements for retail environments and programs that reflect design ethos and improve the consumer retail experience. Your work will be in conjunction with Program Manager and Design Team to contribute to long-term planning and process creation/improvements to support Global, Geography partner and Brand goals. You will also provide some capacity to enable the Visual Merchandising and Styling team’s success on a high-level, managing budget, enabling strategy execution within the on-site retail lab, and partnering with their supporting Creative Producers. This will let you lean in when needed, while flying high in VMS it will allow you to provide true holistic coverage within Retail Concepts Design!

WHO YOU WILL WORK WITH

This role does not have direct reports and reports directly to the Sr. Director of Jordan Design Operations, while working closely with the Director of Retail Concepts, and the Director of Visual Merchandising and Styling. With regular partnership with Brand Creative team, Art Direction team, Brand Marketing team, Brand Creative Operations as well as Geo teams across the globe.

WHAT YOU BRING

• Bachelor’s degree in Marketing, Business or Communications preferred
• Working with creative workstream management including projects within creative concepts, design, writing, retail, event, digital, social, media, broadcast, and communication
• Five years of Digital Product, Digital Project Management, Digital Production or Operations Management Experience
• Documented success and experience delivering multifaceted marketing and creative projects.
• Strong communication skills and ability to run multiple projects simultaneously.
• Enterprise mind-set
• An understanding of project management, process management tools such as Airtable, Smartsheets, Asana etc.
• Proactive planning and communication
• Strong project and team communication skills
• Process improvement best practices
• Ability to fly low into functional expertise that allows an informed and educated high-level alignment and execution.