Residential Services Director - North Central Program

The Department of Developmental Services (DDS) is seeking motivated and experienced candidates for the role of Program Director within North Central Services, a State-Operated residential provider based in Central Massachusetts.  The Program Director is responsible for the overall management of ten (10) homes in these towns: Barre, MA, Clinton, MA, Holden, MA, Hubbardston, MA, Rutland, MA and Worcester, MA, providing 24-hour a day residential supports to thirty-eight individuals.  The Program Director role has many critical functions that are imperative to ensuring the well-being of the individuals including, but not limited to, the following:  providing direct and indirect supervision to approximately 134 DDS employees; on-call responsibilities 24/7 for crisis and emergency management; and ensuring fiscal responsibility by monitoring all assigned budgets (i.e., household, overtime, personnel and furniture/equipment).

The Program Director will ensure that the homes are clean, safe, well maintained, and in compliance with all applicable regulations.  The Program Director serves as a liaison to families/guardians along with the Area and Regional offices.  The Program Director is responsible for making recommendations for hiring, labor relations reviews, and remaining compliant with timeframes associated with entering the necessary information for Individualized Service Plans (ISP), incident reporting and medication occurrences through the Home and Community Service Information System (HCSIS).  It is the role of the Program Director to ensure a well-trained workforce including maintaining all mandatory training requirements, education in Human Rights, and Positive Approaches to Behavioral Challenges (PABC).  Additional responsibilities include reporting and approving time through the Self-Service Time and Attendance (SSTA) system and serving as a hiring manager with the MassCareers hiring system.

Please Note:

Schedule: Day Shift with flexibility required to meet the needs of the program.

Days Off: Sunday/Saturday  

About the Department of Developmental Services: 

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential support. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds 

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: