Manager, Quality Control & Production

Manager, Quality Control & Production

 

ROLE DESCRIPTION 

The Quality and Production Manager ensures that manufacturing operations run efficiently while meeting or exceeding quality standards. This role directly contributes to the company’s value by:

• Driving Operational Excellence: Optimizing production processes to maximize output, minimize waste, and reduce costs.
• Safeguarding Product Quality: Implementing and maintaining rigorous quality control systems to ensure products meet regulatory and customer requirements.
• Supporting Strategic Goals: Aligning production and quality initiatives with the organization’s overall objectives for growth, customer satisfaction, and compliance.
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As a Manager, Quality Control & Production, you will be responsible to :

1. Direct and optimize production operations – Plan, organize, and oversee daily manufacturing activities to achieve output, cost, and efficiency targets.
   Approx. 35%
2. Develop and implement quality management systems – Establish and maintain robust quality control processes, ensuring compliance with industry standards and customer requirements.
   Approx. 25%
3. Lead and manage teams – Recruit, train, and develop staff; set performance goals; conduct evaluations; and foster a culture of accountability and continuous improvement.
   Approx. 20%
4. Drive process improvement initiatives – Analyze workflows, identify inefficiencies, and implement lean manufacturing and Six Sigma practices to enhance productivity and reduce waste.
   Approx. 10%
5. Monitor and report performance metrics – Track key indicators for production and quality, prepare reports, and present findings to senior leadership for strategic decision-making.
   Approx. 10%
6. Context Considerations

• Supervisory Responsibility: Full authority for hiring, performance management, and development of production and quality teams.
• Independence of Action: Operates within broad organizational guidelines; sets own goals aligned with company objectives.
• Decision Making: Decisions impact production efficiency, product quality, and compliance across multiple functional areas.
• Problem Solving: Regularly addresses complex, varied issues requiring innovative solutions beyond standard procedures.

 

COMPETENCIES

Core Skills Required

1. Leadership & People Management
• Ability to lead cross-functional teams in production and quality.
• Coaching and mentoring skills to develop team capabilities.
2. Quality Management Expertise
• Knowledge of ISO standards, Six Sigma, and other quality frameworks.
• Strong understanding of root cause analysis and corrective/preventive actions.
3. Production Operations
• Proficiency in lean manufacturing principles and process optimization.
• Capacity planning and workflow management.
4. Analytical & Problem-Solving
• Data-driven decision-making using KPIs and metrics.
• Ability to identify inefficiencies and implement continuous improvement.
5. Communication & Collaboration
• Clear, concise communication with internal teams and external stakeholders.
• Conflict resolution and negotiation skills.
6. Technical Knowledge
• Familiarity with ERP/MRP systems and production scheduling tools.
• Understanding of regulatory compliance and safety standards.

 

Behavioral Competencies

• Strategic Thinking: